cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Help Center

Forum Posts

Start a conversation

Resolved! Camera going offline after power outages part 2

Camera going offline after power outages....old cameras do not have this issue. Newer cameras do! Could be a hardware issue since they are on the same software! Google what are you doing about it!? Why did you lock the other thread about this so we c...

RobWNYC by • Community Member
  • 965 Views
  • 5 replies
  • 0 kudos

Suggestion - Don't count lighting changes as motion

My wired Nest Hello doorbell frequently notifies me of "motion" which is actually just a change in lighting conditions. As cloud cover changes, or exterior lights come on/go off, the Nest infrastructure will often "detect" motion. These are basically...

afwills by • Community Member
  • 465 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Aware does not work with Nest battery doorbell

The Nest Aware subscription, $60 a year does not work in Google Home app. The Nest doorbell battery does not work with the Nest app, As a result you cannot see event history after 3 hours. This Nest Aware subscription is supposed to allow 30 days of ...

Chazz by • Community Member
  • 2122 Views
  • 6 replies
  • 0 kudos

Nest doorbell battery no live video

I have a new nest doorbell battery which will not stream live video in the home app. Reset everything several times but nothing will fix it. Old nest cameras all fine. Anyone got a fix? Assume Google home cannot mix new and old on a migrated nest acc...

Breedop by • Community Member
  • 575 Views
  • 4 replies
  • 0 kudos

Nest app is terrible on iOS and iPadOS

Same problem as highlighted by others before: The last several weeks the cameras will freeze up on the app and just keep spinning. The app on iPhone and iPad has always been inferior to the android app (not to say a piece of garbage) but the last few...

AxelF by • Community Member
  • 1509 Views
  • 7 replies
  • 0 kudos

Nest outdoor camera tripped the circuit

My nest outdoor camera seems to have tripped the GFCI circuit it was on around midnight. I went to check the outdoor camera the next day; saw that the outdoor power cord is disintegrating; crumbling. When I touched the cord it just started coming off...

fyd by • Community Member
  • 852 Views
  • 6 replies
  • 0 kudos

Drop cam How to retrieve Past video history

I want to request a legal investigation with the police , 6 months , somebody I know stole my social security retroactive. I saw everything in the video but I did not know about the saving clips. My subscription is for a month video history only. I h...

to vote
Labels