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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1685 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17826 Views
  • 0 replies
  • 7 kudos

Nest doorbell won’t factory reset

I’ve tried to factory rest my camera as it stopped charging and all I get is a solid white light. No flashing yellow lights as suggested. This is the second time now having this same issue, the last time I exchanged my doorbell. I don’t want to keep ...

khosni by Community Member
  • 2373 Views
  • 5 replies
  • 1 kudos

Camera angle is wrong

My Nest camera was installed by ADT. The angle is wrong. All I ever see is myself coming and going, or people walking by in the street. I get notified when I have removed a package, but never when a package is delivered. I think the wedge needs to be...

Zephyr by Community Member
  • 5909 Views
  • 20 replies
  • 0 kudos

Nest outdoor camera wont record audio

We have a nest outdoor camera that we have plugged into an outlet we also have nest aware subscription. I can watch the live with audio no problem. But there has never been audio recorded on the events, either in the home app or after downloaded. For...

Nest Camera with Floodlight Not Executing Routines

Remotely managing a second home where I've set up a couple of Floodlights. Need one of the Floodlights to come on at sunset and off at sunrise. Set up routine which turns Floodlight on but second routine doesn't turn them off. Manually running routin...

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Jammer by Community Member
  • 2448 Views
  • 13 replies
  • 0 kudos

Resolved! Download Location for Nest Videos on Android Phone (Samsung)

I have a Nest camera and the Google Home app installed on an Android device (Samsung). I know *how* to download Nest videos from history to my device, but I do not know *where* the video is being saved. I would like to know the exact path to the fold...

jc8 by Community Member
  • 4222 Views
  • 4 replies
  • 1 kudos

Update current Google Nest Floodlight to newer version

I have been in the market for a Smart Floodlight for some time now. Pricing variations and lack of improved features over the current market have prevented me from buying the Google Nest Floodlight (wired). I have almost all other products from Googl...

Noxon1 by Community Member
  • 565 Views
  • 1 replies
  • 1 kudos
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