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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! How do I turn nest camera(battery) on?
I added it today, I could see the room during setup. I just went on home app and I can't turn it on. It is not mounted yet but set in the living room. I was checking because our internet went out right at the end of set up
No Sound on Videos.
My Nest Camera (battery) recorded videos in 5 minute increments but in between the videos, there’s only 2 seconds of sound then the rest of the 4:57 seconds, is mute. No sound whatsoever. And this is about 3hrs of 5 minute videos with no sound.
Nest doorbell I have to press multiple times to chime
I have wired doorbell. It was working all this time but lately I have to press multiple time to chime
Device unmounted and camera off
Hello. I have had my two. outdoor nest cameras for 45 days with no issues. One was giving me a problem. I did a factory reset. I remounted it and I receive the "device unmounted " message and "camera off". It will not allow me to turn the camera ba...
Battery Doorbell won’t connect to Wi-Fi
Hello My nest doorbell is connected and the light is blue. The final step of connecting my doorbell to my Wi-Fi is the problem. It’s not connecting to my Wi-Fi that’s connected to my phone. I’ve checked the password multiple times to make sure it’s c...
1st generation outdoor camera wired
My backyard camera quit working. Although it does work when I plug into my computer???? Any thoughts?
Lock issue
My nest Yale lock doesn’t play any sound when entering the passcode and when it locks and unlock. I placed the volume up high and nothing.. need help
Update stuck at 61%
JJust downloaded the google home app and started connecting my nest doorbell (battery). The update started and it is stuck to 61% for more than half an hour. What should I do??
Resolved! Floodlight not disappearing from app
Hi all,I have a new Google system consisting of 3 nest cams with floodlight, a single nest cam and a nest max hub. All work fine except one of the floodlight cameras.2 of the 3 flood cameras were installed with fused spurs, the third wasn't, all are ...
Access to Nest Gen2 camera feed on PC
I saw in a post from early this year that there are plans to provide access to Nest Gen 2 camera feeds from a PC. Since the Gen 2 cameras cannot be accessed from the Nest app or through Nest PC access, this is a significant problem at present. Any wo...
