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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15725 Views
  • 0 replies
  • 6 kudos

Resolved! Nest aware

I've recently moved into a house with nest thermostats, protect and outdoor cameras. My son set them all up using his phone and details.I can access them all, but the nest aware subscription has ended and the renewal emails are going to him.Is it pos...

Duppy2 by • Community Member
  • 1167 Views
  • 5 replies
  • 0 kudos

Watch Live Feed on Mute

I would like to watch the live feed on my cameras on mute. If I'm checking them at work (or church, or any other quiet place), I would rather not have the volume of my loud child in the background. I don't want to disable the microphone completely, I...

skidaboo9 by • Community Member
  • 454 Views
  • 1 replies
  • 0 kudos

No Floodlight Controls in Home App

I have two floodlights with cams. one is currently working okay, the other has no floodlight control in the Home app. The camera is working and the floodlight turns on. There is just only the floodlight control in the app for the one floodlight and n...

maxgoblue by • Community Member
  • 3207 Views
  • 7 replies
  • 1 kudos

Lost the outdoor camera. Need to reconnect to Wi-Fi

Hi there, I had to do the maintenance work on the socket my camera was plugged into. After reconnecting my camere stayed off line in the NestApp. It wasn't found. I have the message to reconnect to the Wi-Fi. I went outside to scan the QR code off my...

Drougi by • Community Member
  • 1120 Views
  • 4 replies
  • 0 kudos

Snip video that was not detected as an Event

I have a floodlight with full subscription. Why can't I save a clip of video where there is a person, but the camera did not detect it and label it an event? Why did Google do away with this? My old Nest cameras from before Google are amazing and can...

Deteriorated Doorbell

My nest hello is less than 2 years old and is getting brittle/chipped. It will no longer connect to the nest app. It's was installed as instructed and has had very low physical use. Is this common?

EH79 by • Community Member
  • 815 Views
  • 4 replies
  • 0 kudos

Nest Cam schedule on/off with routine or scripts

How can I automate turning on/off my Nest cameras at specific times. It seems that I can only automate when I switch between home or away but this is seriously lacking. There are routines such as Bedtime and Good Morning that can be triggered on a sp...

Pachamama by • Community Member
  • 1218 Views
  • 3 replies
  • 1 kudos

Nest IQ Outdoor stopped working

Hi, I purchased a full set of 6 nest IQ out door cameras thinking that they would be a future proof way of having a complete CCTV system without the need for extra video recorders etc. I also have a CCTV system elsewhere which is Hikvision. Unfortuna...

Yuvo by • Community Member
  • 1575 Views
  • 7 replies
  • 2 kudos
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