Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Nest Doorbell Themes Missing

Why was the doorbell themes removed? I purchased this for that functionality only to install it and find out the option is gone. Why are they gone and why even remove the seasonal ones? Very frustrated as a customer who started switching to nest prod...

No recorded events nest camera history gone disappeared

I had been able to access the history of the activity picked up by my new Nest cameras until today - it disappeared just 4 days after installation. My cams came with 30 day subscription free — but I re-subscribed just in case. Still NOTHING. I know t...

Doorbell white pulsing light never turns blue

After I have changed my router and I had to disconect all may cameras (2 cameras and a doorbell) now I am unable to connect any of them. The light never turns blue and if I try to connect with the light pulsating white, I get to the point "connecting...

Green light comes on for no reason.

I have nest cam (battery) set to never record. I only use it to check in on my dog remotely. Yesterday I noticed the green light came on solid for two minutes for no reason.....I was not accessing it. Does this mean someone else has hacked into it?

Nest Doorbell peeling

It seems that many people have posted about the manufacturing defect of the nest doorbell peeling. This is extremely disappointing since we have many other Nest products like smoke detectors, cameras, alarm, etc. that we are happy with.How can I get ...

Resolved! Define an activity zone

I can't see my new Nest Cam (battery) in home.nest.com so how do I define an activity zone? Please don't tell me that I have to do it on my phone. I've got six older Nest cams which I want to update and bought this new camera as a trial but I'm think...

No notification on home and Nest hub units when doorbell is activated

We have a Nest doorbell with battery. It does not give us a notification on our Home and Nest Hub units when someone rings the doorbell.It USED to do this!! We would hear the "Ding dong sound" and it would say "There is someone at the door" and we co...

can't view histsory

So OK - suddenly I can't see past 24 hour history of my security video. Any suggestions ???

Nest Cam Outdoor cable UV damage

Hi,My Nest Camera has been flaky with connectivity lately. At first I thought it was my wifi setup, but no other devices were having an issue. I went to inspect the electrical connections and noticed that the cable coming from the camera itself has d...

Video won’t play

I have a wired nest doorbell. I’ve had it for about 2.5 yrs and now it only delivers still shots. Why won’t it play the video anymore?

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Nest Doorbell Themes Missing

No recorded events nest camera history gone disappeared

Doorbell white pulsing light never turns blue

Green light comes on for no reason.

Nest Doorbell peeling

Resolved! Define an activity zone

No notification on home and Nest hub units when doorbell is activated

can't view histsory

Nest Cam Outdoor cable UV damage

Video won’t play

Indoor Nest Camera

How do I stream Nest Cam 2nd Generation?

Incorrect times

Nest app and the Google App

Need Help with Google Doorbell Voice Announcement ...

How can I record more longer when set to “people” ...

new camera won't charge

Can't log in to existing Nest App

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

Yes - I have some created, but don't use them everyday
Yes - I use automations or Routines everday!
No - I don't use automations or Routines