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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15608 Views
  • 0 replies
  • 6 kudos

Resolved! Notifications & Email Alerts

I am having some difficulty with Notifications and Email alerts and need some help. Let's concentrate on indoor cameras in this thread.We have two homes in different states; homeA & homeB. At homeA we have Nest devices which only work in the Nest app...

isd503 by • Community Member
  • 917 Views
  • 3 replies
  • 0 kudos

Resolved! Sudden Failure of Nest IQ Wired

HiMy 5 year old Wired Nest IQ cam has suddenly failed, it's not working (no LED light), I've confirmed its not the cable/connection or power supply so must assume its the Camera unit itself. Google support took me through the standard diagnosis but n...

nsimmo62 by • Community Member
  • 397 Views
  • 1 replies
  • 0 kudos

Doorbell lock button stuck down.

Yesterday I noticed my camera would not show video after I charged it and put it back on the mount. Further inspection, I noticed the locking button will not come back out to lock the doorbell into the mount. Called customer service today and they sa...

Resolved! Google Nest migration

I was forced to migrate my Nest account to Google over a year ago. Last month the doorbell cam went off line and I couldn't get it back. Lowes suggested to replace the Nest DoorBell. I did and the new one wouldn't connect to WiFi then the app asked i...

Resolved! Nest doorbell

my nest doorbell is telling me that the battery is dead, but it is wired to an old doorbell wires and I don’t see any way to charge this. I opened it and there is just a big black battery on the inside that’s connected to wires

Adiii by • Community Member
  • 298 Views
  • 1 replies
  • 0 kudos

Resolved! Near Doorbell not notifying of person at door

Since Monday my nest camera is not notifying of any person at the door. Live feed is working and notified if the doorbell is rang but not been notified of a person at the door. In the filter you can select sound but not person. It seems to have disap...

Weasels1 by • Community Member
  • 504 Views
  • 3 replies
  • 1 kudos

camera not functioning properly

My camera has stopped sending me notifications when it detects people. Occasionally, totally at random, it sends me a few. Besides this issue, which makes it completely useless, I can't even activate it with a voice command or an automation, even tho...

me88 by • Community Member
  • 747 Views
  • 7 replies
  • 0 kudos

Resolved! Doorbell Notifications Not Working

My Google Nest Doorbell (battery) was working fine up to three weeks ago. Now, I do not receive notifications on my Pixel 9 Pro XL. When I open the Home app, everything is set up and working properly, except no notifications are being generated even ...

PhilipTD by • Community Member
  • 561 Views
  • 2 replies
  • 1 kudos
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