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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 150 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15870 Views
  • 0 replies
  • 6 kudos

Resolved! App Permissions on iPhone.

Trying to set up a Nest Cam (indoor/wired) on Google Home on my iphone. I don't have a nest app. I get to the page 'Supplemental Nest terms' and press 'I agree', but can get no further as it says 'The caller does not have permission'. I presume I nee...

lauriecc by Community Member
  • 756 Views
  • 4 replies
  • 0 kudos

Google Nest Doorbell network connectivity

My Google Nest, battery powered doorbell has been working with my home network for several months. After the last charging it could no longer be seen on the Google Home app. I’ve tried multiple times to reconnect the device to my network unsuccessful...

Mbrodsky4 by Community Member
  • 204 Views
  • 1 replies
  • 0 kudos

Plugged in but not charging

I am a legacy nest cam user and am trying very hard to move over to the Google nest cameras and Google Home application. I was almost ready to make the switch when a new issue arose. My new wired Google nest cam is telling me the battery is dead. I u...

Mahi2 by Community Member
  • 2734 Views
  • 9 replies
  • 0 kudos

Nest Outdoor Gen 1 lost nigh IR vision

I have a Nest outdoor Gen 1 cam I put inside the garden shed. Last week, I noticed that night vision field of view was getting dark with a definite vertical line. From right to left, incrementally over a few days, the night IR image was dark to final...

Steph2000 by Community Member
  • 331 Views
  • 3 replies
  • 0 kudos
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