cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15722 Views
  • 0 replies
  • 6 kudos

Edit Zone Shape

Another irritation with the Google Home app, it really is a very poor piece of software.Go to edit the zone shape for my floodlight cam. Change the shape, click on the tick icon and it takes me back to a camera view of the old zone shape. So left won...

Live

Hi l have 4 outdoor cameras ,1 indoor camera ,1 nest hello door bell ,all powered and a google max hub .My internet speed is Utlra fast 250mbps ,using access point Netgear WAX 630 in a 180 sqm house (just standard 4x2 house) .Apparently it takes a lo...

bmaggah by • Community Member
  • 551 Views
  • 3 replies
  • 0 kudos

Google door bell

Google doorbell arrived today. Not happy. Having difficulty connecting the doorbell to an already in place mini google speaker. Follow instructions via several you tube videos and get to where you are supposed to switch on visitor announcements- goes...

Glover57 by • Community Member
  • 614 Views
  • 3 replies
  • 1 kudos

Doorbell offline

Setup new doorbell 3 days ago and worked fine. It went offline today and I can’t get it to work. Wireless is working fine. Doorbell is close to router. No internet issues. I tried to restart the doorbell and nothing changed. I restarted the router wi...

Bingbing by • Community Member
  • 557 Views
  • 3 replies
  • 0 kudos

Google Nest Doorbell Setup

I've replaced a new router then I had all my Google devices: Google Nest Hub and Google Mini Speaker as well and had them set up perfectly but my video doorbell won't. I factory reseted it, everything went smoothly but it's stuck at finishing up scre...

Viewing Nest Cam Gen 2 on Amazon tablet or laptop

Is there any way of viewing indoor or outdoor Gen 2 cameras outside of only on the Home app? I'd like to use the indoor camera for a nursery and outdoor cameras for security and would like to pull it up on my Amazon Fire tablet or my Macbook Pro but ...

Nest Cam IQ Outdoor - died

I purchased a Nest Cam IQ Outdoor not long ago and then it just suddenly died. The reset button on the front doesn’t do anything. Upon unplugging and plugging it back it, it lights up blue for 2 seconds, then I’m at a dead end- reset button does noth...

Tommyloan by • Community Member
  • 770 Views
  • 3 replies
  • 0 kudos

Camera history is missing events

I have a Google outdoor camera that is hardwired with a Nest Aware plus subscription. The camera works great - it never misses an event. The problem I'm having is with the "history" section of the Google home app. I often find events that are clearly...

rpegues by • Community Member
  • 8940 Views
  • 25 replies
  • 6 kudos
to vote
Labels