Cameras and Doorbells

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Where is customer service to help me?!

Is it me or is it next to impossible to find a customer service contact email or number?? You would think for such a huge company they would be all over customer service made easy for their customers.. We have a Nest doorbell cam and just hooked up o...

Nest battery camera won’t transfer to my Nest app from my Google home app?

I’ve set up two cameras on my Google home app as it won’t allow me to on the nest app but unlike my other devices on my Google home I don’t get the small nest icon in the top and when I open the nest app the cameras are not showing. My ring doorbell ...

Need replacement Nest Door Mount

I have an electrician come to take a look at my doorbell because my Nest Hello was ringing my itself and he pulled the camera off to trouble shoot and the mount broke and the camera will no longer click back in place. He did not use the tool availabl...

Need help connecting Nest Hello

I have a Nest Hello doorbell. I still need to setup a doorlamp.Is it possible to startup the light when the doorbell is pushed?What lights supports this? Philips Hue, or also others?

Outdoor cameras

I have my cameras on my phone but I can't seem to get them migrated to my desktop computer. I plug the camera in and nothing happens. The window says go to the "home" icon and follow instructions but when I do that again nothing happens no instructio...

Help

I have 1st gen that my wife paid for and i am the account holder. She didn’t pay through google or her subscription in iOS. I just want to cancel that one and do nest aware for 3 of our cameras. Everywhere you look it so easy to subscribe to a new ac...

Nest Doorbell mouthing plate

While moving the mouthing plate was lost and were are not able to mount the Nest Doorbell. I'm looking for a replacement kit and willing pay for it. Thanks Ronald Muccioli

Nest Doorbell (battery) “Ring Indoor Chime” not available

I managed to set up my new Nest doorbell with an indoor chime, mechanical not electronic. After a short while it stopped working and I’ve been unable to get it going again. The ‘Ring indoor chime’ option in settings is set to off and is greyed out so...

Resolved! Nest outdoor camera - general unreliability

Where should I start ?1) Home/Away Assist doesn't work. Nest app on phone shows Away status. Yet camera is not on. It should be. Have reinstalled the Nest app. No change2) Sometimes the camera tells me it is offline and yet I can Ping it from my Mac....

Nest Aware Plus on Floodlight Camera

I have Nest Aware Plus for two front front cameras (on the Nest App). I recently installed a Nest Floodlight Camera and put it on the Google Home App (It doesn't allow this to be added to the Nest App). Both Apps are on the same Google account.I find...

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New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Where is customer service to help me?!

Nest battery camera won’t transfer to my Nest app from my Google home app?

Need replacement Nest Door Mount

Need help connecting Nest Hello

Outdoor cameras

Help

Nest Doorbell mouthing plate

Nest Doorbell (battery) “Ring Indoor Chime” not available

Resolved! Nest outdoor camera - general unreliability

Nest Aware Plus on Floodlight Camera

Nest Doorbell (battery) latch stuck, not able to m...

Nest Doorbell Button doesn't work

Renew 30-day video history subscription not allowe...

NEST CAMERA HISTORY

Nest door bell light doesn’t change to blue

Disable welcome light nest doorbell

Trouble with account activity

1st gen Nest Hello Doorbell peeling

doorbell is connected to dislay. notifications ar...

The worst doorbell battery ever?