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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15732 Views
  • 0 replies
  • 6 kudos

About my indoor Nest Cam IQ

Hi. When I start to use my indoor camera and plug it in, the Camera’s light is on for several seconds and then it doesn’t work. Then the power is off. I am wondering if there’s anything wrong with the battery. Please let me know what I can do. Thanks

SallyShi by Community Member
  • 792 Views
  • 3 replies
  • 0 kudos

No audible alert on phone when door bell is pressed.

Can someone help? When I am away from home and someone presses the button I get a notification that someone has pressed but no audible alert. So unless I am literally looking at my phone the entire time I miss whoever has pressed it. I have push noti...

Doorbell cracking, google wont support product

My faceplate of my doorbell is flaking around button. Customer service say I'm out of luck. They don't sell replacement face plates. Disappointed that I have such an expensive doorbell. I either replace or let someone get cut. Just had the google the...

Camera not connecting to wifi

We have three Nest Outdoor cameras. Tuesday evening one went off line and despite trying all the recommended things to do it will not connect. The other two are working fine.Any suggestions

enyaj4 by Community Member
  • 607 Views
  • 3 replies
  • 0 kudos

Cracked Camera

My camera fell from its mount during a storm and the camera is cracked. Is there a replacement camera available?

Nest aware second trial

In the FAQ it says the 30 day free trial for nest aware of limited to 1 time per household.My trial ended and I was able to just start a new trial again. I didn't change household or anything. Just opened the app, chose nest aware from the settings m...

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