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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
outdoor wireless camera keeps unmounting itself over time
We have two outdoor wireless google cameras. One has been fine but recently, we've had our other one unmount itself twice in the last month or so. We have had no recent snow or ice and our climate has been primarily dry with rain at times. Thankfully...
Resolved! No QR or Setup Code on Nest Cam with Floodlights
There is no sticker on the front of my Nest Cam with Floodlights and there is nothing labeled Set Up Code on the bottom of the device. There are all sorts of other numbers. I've tried entering every 6 digit number on the label in place of the QR code...
Resolved! Adding family members to Home to allow them to view Nest Cameras
We have a few external Nest Cameras around our rental property. When I view the cameras through Nest or Google Home, they work fine. I have added one of our tenants to our "household" in Home, they have accepted the invitation and now appear as a "Ma...
Resolved! Nest doorbell(wired); no audio
Is there a reason why the labels category doesn't even offer the doorbell wired?? We've had our wired doorbell camera about 18 months and now, all of a sudden, we can't receive any audio from the doorbell. People can hear us just fine talking to them...
MAC Address for Google Nest Cam (battery)
Where can I find the MAC address for my Google Nest Cam (battery)?Since I cannot set this camera up in the Nest app, only in the Goggle Home app, the technical info provided by the Google Home app only gives me Device ID, Serial No, and IP.The Device...
How do I get my camera to show up on my nest account?
I have recently purchased a nest camera (battery). In the past it was really easy to add new products to my Nest app so I could see everything in one place. Since installing my new camera, it made me use google home and then "merge" the two accounts....
Unable to remove nest doorbell to charge
I’ve had the doorbell for maybe 3 months now, and each time I’ve had to remove the device to charge it has been progressively harder. This time I cannot remove it at all, it feels completely stuck. I’ve tried using a flathead screwdriver as well but ...
Nest Camera Outdoor Wired Magnet replacement
I have a nest camera that is missing the magnet mounting brackets. Both parts. 1) the wall mount 2) the magnetic part that sticks to the camera itself. Where can I get replacement parts? I believe that this is a gen1 outdoor nest camera.
Reconnect after power outage
I have a first generation old Dropcam that I use indoors that reconnects without issue after every power outage. However, my expensive outdoor Nest Cams fail to reconnect EVERY time. I had a power outage while on vacation and went nearly two weeks wi...
Connect to Nest via Browser
I have a Nest Doorbell and it runs - no battery, Posting here because this option wasn't listed.I've had the doorbell for over a year. Worked Fine.I can connect to it via Google home or the nest app with my phone and my tablet.It has been migrated to...
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