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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1472 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17541 Views
  • 0 replies
  • 7 kudos

Can't install camera

Changed wifi and trying to reinstall my cameras. I couldn't install one of my wired indoor camera. The camera can't read the qr code and the entry key is blurred. I can only read the first two out of the six digits. We threw the box away long time ag...

Nest Hello offline

My wired Nest Hello camera suddenly shows offline. First I restarted my router and that didn’t work. I’ve tried restarting the camera with the reset button on the back, but that didn’t work. Then I even went as far as trying to do a factory reset by ...

Campfam6 by • Community Member
  • 1561 Views
  • 8 replies
  • 0 kudos

Nest camera Iq indoor doesn’t factory reset not connect

I moved to a new apartment and I have to connect the NEST IQ camera to a new Wi-Fi. I removed it from the old google home, I tried to factory reset it several times but it doesn’t work. I press the reset button, it flashes yellow, make a sound someti...

Alex04 by • Community Member
  • 4045 Views
  • 9 replies
  • 1 kudos

Camera issue

Camera initiates but within a few seconds goes blank with message “camera unavailable” and live video unavailable”. Could this be a wifi issue?

Richard15 by • Community Member
  • 661 Views
  • 3 replies
  • 0 kudos

Motion at door announcement

When I woke up this morning, I had a notification of a person by my door at 5.30 AM. The person tried to enter my home, It would be profoundly helpful if there was a way that the Google doorbell could have an option to announce to all devices (minis,...

TreyG by • Community Member
  • 525 Views
  • 1 replies
  • 2 kudos

Resolved! "There was a problem communicating with google."

I keep getting the message "there was a problem communicating with Google." I have factory reset twice and even created a new home to see if it would work there, but I still get the same error message. I get this message after I (1) scanned the QR co...

doorbell cr dode does not work

I am trying to set up a new nest doorbell batter. QR code does not work. Manually inputting info did not work. In both cases always goes back to Google Home App home page.

gazelle by • Community Member
  • 675 Views
  • 3 replies
  • 0 kudos
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