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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 311 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16131 Views
  • 0 replies
  • 6 kudos

more than one home

I have a Google cam (battery) in 2 locations, each location is in a different "home" (different wi-fi, etc). I can easily view each cam on my iPhone by specifying/selecting the particular "home". However, with my just-acquired Google Hub (2nd gen), I...

plapres2 by • Community Member
  • 714 Views
  • 3 replies
  • 0 kudos

Door bell peeling

I have a Nest Hello doorbell that is peeling and out of warranty, and I contacted Google via chat this evening to see what they would do. After spending time on chat, providing everything requested, I was told that they could not replace it because i...

Gpm by • Community Member
  • 1095 Views
  • 6 replies
  • 0 kudos

Wasserstein Solar Panels for Nest Cam Battery

Just purchased the the Nest Cam Batter, and would like to purchase the solar panel to keep a full-time charge. I see that the Google Store offers a 2.5 W option (made by Wasserstein), and the Wasserstein website offers a 3.5 w option as well. Is this...

ECorson by • Community Member
  • 960 Views
  • 4 replies
  • 0 kudos

iOS stream freezes

Hello anyone have a solution to watching a live stream and the feed freezes and audio cuts out after a couple minutes of watching? Ever since converting to Google and using Google Home or Nest app the problem occurs. Never was an issue with just the ...

Plane1286 by • Community Member
  • 3364 Views
  • 18 replies
  • 0 kudos

Enhance feature on nest cam with floodlight

Since the nest cam with floodlight currently only works on Google Home App, the Enhance feature is not available. This is also true of my other Nest cams if viewed through Google Home App. The Nest app still allows the Enhanced mode for the cams it s...

Rgiddens by • Community Member
  • 737 Views
  • 3 replies
  • 0 kudos

Nest doorbell battery won’t turn on

I’ve had the nest battery doorbell for about 2 weeks and it randomly went offline today and I cannot get it to even turn on now. Battery was not low.

CJ2 by • Community Member
  • 734 Views
  • 3 replies
  • 1 kudos

Doorbell drops wifi

My doorbell works fine, but suddenly and inexplicably loses connection. Wifi network in the house is still working, other Google home devices are still connected and working, but doorbell refuses to reconnect. First time, restarted it and that fixed ...

RSKILLETT by • Community Member
  • 617 Views
  • 3 replies
  • 0 kudos

New Nest Cameras

I've been burned by Google a few times - Goggles, Picasa, Plus, Reader, Hangouts to name a few. Never in a million years did I think the company would release a physical product with the same brand name as an existing line of physical products and ma...

abobo by • Community Member
  • 1353 Views
  • 7 replies
  • 2 kudos

Nest Doorbell Battery

When i first got this doorbell a long time ago everything worked great but over the last 5-6 months i have had no thumbnails under the history or under any notifications. I have contacted google about this over and over with no reply's back live help...

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