New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Outdoor HD camera now dropping connection intermittently.
Long time dropcam -> nest user. My outdoor cam now connects and disconnects all day long. I pay for dvr service and may only get 25% recorded/viewable.How do I test to see if Spectum internet problem or camera/dvr service?It had been working perfectl...
Troubleshoot/warranty claim?
I bought 2 wired doorbells a few weeks ago. One has been working great. The other lasted a day, and now it wont do anything. I get a blue light for a few seconds, then nothing for a few seconds, repeating. Seems like a boot loop. Factory reset doesnt...
add extra camera to my nest app
Is it possible to add a nest wireless camera with a different wifi (a different home) to my existing nest app so that I can view all activity all at the same place as opposed to having to switch from one home to another?Thanks
Resolved! Nest Doorbell (Wired) - Setup from Google Home
Hi there,kit:- Google Hub Gen 2 - Brand New- Google Nest Doorbell (Wired) - Brand new- IPhone 13 ProI’ve managed to get the doorbell working via the nest app but am trying to link it to Google Home so that it will sound/display on my Google Hub Gen 2...
Nest Outdoor Camera
Hello Community my nest outdoor cam is installed in a high point of the building and I cannot locate the picture of my qr code prior to install. I have my serial number from the nest tech info details. Is there a way to connect without having to clim...
Junction box for new indoor/outdoor battery powered Nest Cam
I'm installing battery powered Nest Cams to replace my previous outdoor security cameras. The previous cameras used PoE, so I have CAT5 connections available at the install locations. With the Nest Cams proprietary power connector, there aren't many ...
Doorbell Notifications
Just bought an new Google Doorbell and am wondering how to set it up so that when someone rings the doorbell, I get a ‘doorbell’ specific notification on my iphone. I’m expecting to be able to find a toggle that obviously notifies me when the doorbel...
There was a problem connecting to the camera stream
Hello,In these days I keep getting this error when trying to look the recordings in the video history: "There was a problem connecting to the camera stream". I can always see live stream, but there are many hours of void in the history, that sometime...
Nest app crashes when viewing video
I am not able to get my app to stay open when viewing video. It crashes every time. I’m on iPhone XS max. I’ve uninstalled reinstalled etc. I also have to reauthenticate the app multiple times w Google.
Nest app to pick up camera in home app
How do I set up Nest app to recognize my cameras are already set up in the home app. How do I copy a video if needed for investigation?
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