Camera Performance Improvements in the Google Home app Read more
Forum Posts
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Notification videos don’t load
whenever i get a notification about someone my Nest Hello sees at my front door, i pull up the notification and the video just never loads. the spinner just spins and spins and spins. i can pull up the live feed with no issue, but i cannot get the cl...
Doorbell wired
Our Nest Doorbell lost connection to our home WI-FI so in order to reconnect I need to scan the QR code on the back of the camera but the QR code ink has rubbed off along with the serial code. Any help?
turn off doorbell announcement/chime on some but not all google home devices. DND is not the answer
I'm looking for help to permanently or automatically turn off announcement/chime from the doorbell on some but not all of my google home device. **Very important, DND is not the answer. DND unfortunately prevents routines from running on those device...
Nest Cam IQ Outdoor takes 10 minutes to reconnect
I have a Nest Cam IQ outdoor camera that worked fine at a previous home for about 3 years. I moved to a new home, did a factory reset, then setup the camera. The issue is that now it takes 10-11 minutes to connect and stream video after a power cycle...
No push notification sound on iphone
Hello. Installed doorbell (battery) yesterday. I’m receiving notifications on my phone but only silently. There’s no sound notification at all. I’ve checked the app settings. Sound is on. iPhone settings indicate sound is on. Volume is up. Nothing.
Resolved! not migrating nest to google
Nest app wants me to migrate to Google home. I do not want to do that. I can't add a user without migrating. There is no info about staying on the nest app and not migrating to Google. It used to work fine with total access for my wife & I. Now only ...
Google Nest Wired Doorbell - Everything works but no push notifications
Hello All!I have used Alro video doorbells for years and in multiple locations. It always works well, and wherever my wife or I am, when someone pushes the doorbell, we immediately get a ringing and a screen popup on our iPhones to accept the video d...
Resolved! Video
Anyone else have issues watching their video history? When I scroll on the app (I have an iPhone 12 Pro) all the video displays, but when I stop scrolling, it freezes. The live video is perfect. I have shut app, reset phone and uninstalled/reinstalle...
Unwanted zoom
Hi,my camera zoomed in on a area unexpectedly and has stayed there. I unplugged it and even removed it from my nest account and added it again, but the problem exists. I do not have enhance option. Any ideas, tips, suggestions?
Resolved! Nest indoor camera - I need to get the 6-digit code off the back of the camera. I am not near it.
I have a Nest Indoor Camera in my Florida home. Its been great for several years. This week, I left that home to come to Massachusetts for the summer, but neglected to reconnect the camera to wifi after I installed new wifi router. I have the serial ...
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