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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1639 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17747 Views
  • 0 replies
  • 7 kudos

Nest Hello Peeling

I'm pretty disappointed in this doorbell. I had noticed it peeling a while back but it wasn't that bad and it's not something you look at all the time with it being your own doorbell. I recently noticed it had gotten really bad, it looks like i's she...

Honey1 by • Community Member
  • 1632 Views
  • 8 replies
  • 0 kudos

Home assist not working

After finally migrating from Nest to Google accounts, the Nest app shows my phone as “not here” in home away assist despite definitely behind home. the home address has been reset, home assist has been turned on off. It is tied to my Google migration...

Resolved! Battery doorbell

I had a damaged doorbell replaced and now it and the free speaker that I had with the original doorbell refuse to connect to my Wi-Fi. Everything else in the house connects to WiFi no problem. Despite numerous attempts to find out if Google has someh...

jjj1 by • Community Member
  • 578 Views
  • 1 replies
  • 0 kudos

Nest Battery Doorbell Can't Communicate with Google

Hello my brand new battery doorbell was disconnected today I followed all the steps in the troubleshooting. Did a restart by the pin on back it never reconnected following on I did a factory reset. Now when I try to re add it as a new device it gets ...

Resolved! Missing Nest Doorbell mount

Hi,I'm missing mount for one of my Nest Hello devices. There isn't a way to mount it otherwise. How can I get the part?Thank you!

smachaje by • Community Member
  • 1958 Views
  • 9 replies
  • 0 kudos

Doorbell

whenever i get a notification about, for example, my living room camera, i pull up the notification and the video just never loads. the spinner just spins and spins and spins. i can pull up the live feed with no issue, but i cannot for the life of me...

Yorkiedad by • Community Member
  • 1217 Views
  • 4 replies
  • 0 kudos

Replacement power cable Nest Cam IQ

Hello, Does Anyone have a replacement part umber or location to purchase a replacement nest IQ outdoor power cable 25 foot in length? I had a contractor accidently cut two cables. Thanks!

Octive by • Community Member
  • 3374 Views
  • 17 replies
  • 0 kudos

Missing wallplate

We purchased the 2pack Nest Battery Cam today. We opened the package and found only 1 mounting setup. How does this work when we bought2 cameras?! It defeated the purpose of the 2 pack when you can only mount 1 of 2 cameras. Very frustrating.

Can't create nest network

I am trying to install the nest doorbell with the Google home Then it asked me if I have other devices installed I press no and I get message need to set up new nest network but it doesn't give me a way to continue Heeeeelp.

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