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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15614 Views
  • 0 replies
  • 6 kudos

Don’t remember my gmail account email

After the AC problem I have disconnected the thermostat and delete my nest app, ones the AC was fixed I’m trying to recover my account but can’t remember my gmail account and until I don’t remove the add on from that account I will not be able to ins...

Nest camera wont charge

I have had the nest battery camera for a few months. The first time I tried charging the camera it took a while to get it to actually charge. I'm attempting to charge it again but it won't work. My other camera that I have will charge. Please help.

Google Nest Battery doesn't appear in the Google Nest App

Hello all. I just installed my Google Nest Battery camera but I can't seem to add it to the Nest app. I can see it in the Google Home app, but I have all my other cameras setup with Nest Aware in the Nest app so I need it added there. How do I do thi...

DukeAJuke by • Community Member
  • 696 Views
  • 3 replies
  • 0 kudos

Resolved! Camera video history playback constantly freezing!

I’ve been experiencing this issue over the past month on my iPhone 13 Pro Max. The video will play recordings initially, then freezes. If I exit from the app and try again, sometimes it helps but often I get the same result.I have tried to uninstall ...

Bontonsb by • Community Member
  • 8246 Views
  • 17 replies
  • 18 kudos

Very Slow Doorbell View Rendering

I have a nest doorbell connected to a 400MB internet connection but any time someone rings my doorbell it takes 45 seconds to two minutes to render the app’s camera view so I can interact. It’s been this way since the day I got it. Does anyone else h...

Doorbell Internal ribbon wire

I lost the tool to take the doorbell off the mount and watched a YouTube video on how to remove the doorbell woth a paper clip . I’m tryin this I accidentally pried the faceplate off instead and it ripped the interenal ribbon wire they connects the c...

Nest IQ cameras

Lately my nest security cameras the Nest IQ has the blue circle just turning on the screen when I try to view video….has anyone else has had this issue within the past few weeks is when I have been noticing it ….prior to tht I had no issues…i als0 th...

TeeRN1324 by • Community Member
  • 3111 Views
  • 17 replies
  • 2 kudos

Can't connect the new Nest Cam Indoor to SmartThings

So tell me why can't I connect the new Nest Cam Indoor to SmartThings? Honestly, that pissed me off. That's unacceptable. So what will Google do with this issue? I want to emphasize one thing. This is the issue and I'm not requesting for a new featur...

FieryOtter by • Community Member
  • 1081 Views
  • 5 replies
  • 1 kudos

Nest Doorbell - Cannot hear it!

Just invested into Google Home, with a main hub nest Hub in our kitchen and a small screen in our front room. When someone rings our doorbell can someone tell me how other people in the house are suppose to hear it? The alerts on the screen are so qu...

JasonK by • Community Member
  • 1214 Views
  • 5 replies
  • 0 kudos
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