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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15803 Views
  • 0 replies
  • 6 kudos

New Router led to no more Nest cam Outdoor

I have literally tried EVERYTHING! spent hours trying to figure this out and I think I have found the issue is that my new router does not have the ability to run 2GHz and 5GHz separately. Seems I need just 2GHz. Is there a work around here? I am not...

MelanieM42 by Community Member
  • 1579 Views
  • 7 replies
  • 0 kudos

Broken wall plate

Unfortunately I broke the wall plate when installing. How can I order a replacement part ?

Jimbli by Community Member
  • 1110 Views
  • 3 replies
  • 0 kudos

Push Notification Sound

Why are my push notifications not making sound at all? I have the chime sound on, on the doorbell & they work. My notifications work perfectly. I just don’t hear a notification on my iPhone at all. I saw a lot of people complaining about there needs ...

Blott18 by Community Member
  • 921 Views
  • 4 replies
  • 0 kudos

New Modem has ruined my life

I got a new Netgear modem. Same AirPort Extreme router that was working fine before hand. Laptop, phone, TV, iPad all connect fine. 3 nest cameras will not connect. At all. When I go to set them up again they say the network password is wrong. ( Its ...

Hazulia by Community Member
  • 1918 Views
  • 9 replies
  • 0 kudos

Create schedules on the new Nest Cam

I have the new Nest Cams and I don't see any option to create schedules as it doesn't show up in the Nest App and there is no option in the Google Home App. "Hey Google can you put the new Nest Cams into the Nest App?"

Dguyadeen by Community Member
  • 631 Views
  • 2 replies
  • 0 kudos
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