Cameras and Doorbells

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Let's Discuss: Support for Nest Cam Indoor (1st gen) in the Google Home App

We recently shared more about expanded support for the first generation Nest Cam Indoor in the Public Preview of the Google Home app. You can read more in our community blog: Support for Nest Cam Indoor (1st gen) in the Google Home App. Have any ques...

Nest doorbell (battery) and hub no video when bell rings

Just installed the new nest doorbell (battery). When the doorbell is rang i get alerts on all my devices and speakers that someone is at the door but no video available. Any suggestions or anyone running into similar issues?

Nest Cam person alerts doesn't show a person in the notification

The person detection is rather spot on. I haven't had one false positive yet on person detection since I installed my camera last week. That said, the notification I get when a person is detected never shows the detected person. I can only see the pe...

Resolved! New Nest Battery Doorbell doesn't appear in Nest app or on nest.com

I just received the new Nest (battery) doorbell. Great product. Easy install. But does it work with the Nest app? Or can I view it on my computer at nest.com? I have a couple Nest cams and they still work from the Nest app and nest.com, but the doorb...

Outdoor camera has purple cast…

Hi everyone, my outdoor camera suddenly showed a purple cast over the full screen during the day. Night time, the night vision works fine. I have unplugged, turned off numerous times to no avail. The camera is under an eve and the weather hasn’t been...

Message about Samsung smartthings appearing in the video history list for Doorbell (battery)

Hi Everyone, I'm hoping some of you can shed some light on this strange thing.I have the new Google Nest Doorbell (battery) installed and all is working. However when I go into the Google HOME app and select the doorbell camera and then to the FULL H...

Samsung Smartthings appears in HISTORY list of new google Nest Doorbell (battery_

Hi Everyone, I'm hoping some of you can shed some light on this strange thing.I have the new Google Nest Doorbell (battery) installed and all is working. However when I go into the Google HOME app and select the doorbell camera and then to the FULL H...

Hello Nest - Wedge & Wall Plate Replacement

Looking for replacement parts for hello doorbell. Double-sided tape not doing the trick anymore!

Resolved! Nest cam freeze

Camera worked fine when first installed 3 months ago. Now the video screen is frozen and the blue circle continues to rotate. Help!

Nest Doorbell Cracking

My Nest Doorbell is cracking! My porch is covered and the doorbell isn't subjected to rain or sun...yet the face is peeling. It has been happening for some time now. Google says this is "normal" and that we just need to purchase a new one because it ...

Doorbell camera screen cracked during night but wasn’t caught on event history

Wondering why event video didn’t capture when it cracked and how to replace.

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New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Let's Discuss: Support for Nest Cam Indoor (1st gen) in the Google Home App

Nest doorbell (battery) and hub no video when bell rings

Nest Cam person alerts doesn't show a person in the notification

Resolved! New Nest Battery Doorbell doesn't appear in Nest app or on nest.com

Outdoor camera has purple cast…

Message about Samsung smartthings appearing in the video history list for Doorbell (battery)

Samsung Smartthings appears in HISTORY list of new google Nest Doorbell (battery_

Hello Nest - Wedge & Wall Plate Replacement

Resolved! Nest cam freeze

Nest Doorbell Cracking

Doorbell camera screen cracked during night but wasn’t caught on event history

2nd gen wired door bell

2nd Gen Nest Doorbell Cam (wired) using USB power ...

The protective insulation on the cord for my Nest ...

Google Nest Doorbell (battery) does not appear in ...

Nest door cam won’t play video

Dropcam replacement offer

Nest Doorbell stops recording every time it’s pres...

Dropcam Pro – need to rehook up – flashing amber l...

Solved: Nest devices on PC

Nest Doorbell doesn't work with GSuite account