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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1527 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17608 Views
  • 0 replies
  • 7 kudos

Should it ring with button installed?

Hello,i have an electric indoor doorbell triggered by outside NO contact. Press = ding, Release = Dong. In first step of electrical installation i need to install that 4 wire button thing into the indoor bell. Should i expect the outdoor button will ...

Mcian_ by • Community Member
  • 477 Views
  • 1 replies
  • 0 kudos

No event detected

I've had my Google outdoor camera for years now and just recently when I upgraded to Nest Aware plus subscription (24/7 video recording), I still have gaps in my history that reflects 'no event detected'. Since I am paying for the higher priced subsc...

Cracked Lens on Nest Outdoor Camera

Good evening, My video quality is blurry on my Nest Outdoor Camera. When I cleaned the lens, the stream remained blurry. I shined my flashlight over the lens, and noticed it was cracked on the back side of the lens itself. (The round area in the midd...

Missing screw

My son is trying to install our Nest Doorbell. He dropped and lost a terminal screw. Who do I contact to get a replacement?

DoodleMom by • Community Member
  • 496 Views
  • 1 replies
  • 0 kudos

Nest doorbell no preview in notification

My husband and I are using the same Google home and nest apps and are family members. He gets an image preview on his phone with doorbell notifications but I get text only. How can I get the preview in my notifications from the doorbell?

SusanRC by • Community Member
  • 1208 Views
  • 6 replies
  • 0 kudos

Replacement for Back Plate

Hello Google Team, I recently installed Hello Nest Doorbell and someone tried to remove the doorbell and in the process destroyed the backing metal plate. I currently have it secured using duck tape (which I dont think is very secure) How do I go abo...

ocdavis41 by • Community Member
  • 714 Views
  • 1 replies
  • 0 kudos
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