cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15791 Views
  • 0 replies
  • 6 kudos

Hello wired door bell parts

I have a broken back wall plate to the nest hello door bell and can’t find oem replacement also the whole camera / door bell is peeling all over So not sure what to do any help would be appreciated.

Google doorbell visible in app but not ringing

Hii can see the doorbell (battery) in the Google app and get a notification to phone when it’s rung. I have functionality on phone with doorbell. however other users in the family group are not getting notifications and the Google hubs are not chimin...

PWS1066 by • Community Member
  • 1145 Views
  • 6 replies
  • 0 kudos

Nest camera won’t power on

Dear Google ,I have tried to call but you never reply.I have filled out your forms but you dont write back.I have written in your forums and gained badges, that I dont care for or want, but alas nobody can help.you don’t write, you don’t call, you do...

TJ3 by • Community Member
  • 763 Views
  • 3 replies
  • 0 kudos

Doorbell doesn't call my phone when pressed.

Hi I really need help. I recently bought the nest doorbell (battery) based on my thoughts that it would work something like the "Ring Doorbell". When I am not home and someone presses my doorbell it does not call to phone like the "Ring Doorbell" wou...

Connorq98 by • Community Member
  • 1555 Views
  • 5 replies
  • 1 kudos

Nest Floodlight deleted from home/can't add back

My Nest Floodlight "lights" was removed from Google Home without my consent; camera was fine. I can't figure out how to add the "floodlight" back to Google Home. I tried factory resetting the Camera via pinhole on back and readd the Nest Cam w/floodl...

StevenMc by • Community Member
  • 772 Views
  • 2 replies
  • 0 kudos

Public Video Stream Link

A shareable link to allow public viewing of the video stream is required! Deleting features available in previous Nest products and charging the same price is not an "improvement" to your customers....

tbayfinn by • Community Member
  • 543 Views
  • 1 replies
  • 0 kudos

Sending door bell notifications to a specific display device

Good morning everyone,Hopefully I'm posting in the right forum and if not please can a kind soul point me in the right direction?I have just setup 2 Google Nest doorbells for a client of mine. Everything was pretty straightforward to setup and on the...

TEC by • Community Member
  • 6069 Views
  • 5 replies
  • 0 kudos

Nest Hello no power (wired)

Hi when the door bell is connected to a transformer there is no power but when it’s connected by the micro usb it powers up I’ve checked the transformer it’s working fine

Dogmanw0f by • Community Member
  • 1838 Views
  • 9 replies
  • 0 kudos

My nest outdoor camera power chord

I enjoyed my nest outdoor cameras but I recently saw that one of my cameras power cords are breaking down due to the punishing Florida Sun. Is it possible to get another camera power cord without having to replace the whole camera? The camera works f...

to vote
Labels