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Cameras and Doorbells
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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Signing into NEST app Trying to sign in and in a "loop"
When I try to connect my two NEST thermostats they both show "connected". How do i disconnect and reconnect to my app?
Floodlight keeps disconnecting
Nest floodlight worked great for two years. Now it disconnects randomly. I’ve rebooted it 7 times, did a hard reset 2x, it always comes back after these reboots but then drops out again after few days. On 2.4, 10 feet from router, stayed connected fo...
Nest cam Battery - Add new cam not work
Hello,I bought a new Nest Cam (battery-powered). I already have several, but I can't add this new one like the others."Try moving closer to your Nest Cam (battery-powered)."I'm right next to it. I've already tried resetting the camera (long press on ...
Resolved! View 2 nest cams in different houses
Hi I put a nest cam in my mom's house and set up separate home in my home app...is there a way that I can view her camera and mine at the same time instead of having to switch homes?Thanks all in advance
Intermittent picture
Why my doorbell works great for period of time then goes to offline w black screen ?
nest outdoor camera wired always disconnecting and Home Hub camera is useless
Like a fool I immigrated my nest camera and Home Hub and doorbell over to Google Home, worst decision I ever made as since doing that my nest doorbell was ridiculously slow and terrible for connecting, bought a new doorbell different make; so decided...
Keeps disconnecting - so frustrated!
My Google home battery doorbell keeps going off with the message that it’s “unreachable or saving battery”. The battery is at 94%. I’ve spoken to the help desk numerous times who had me factory reset it and can finally get it working but a day later ...
Cameras are offline and I can't get them to connect - Very Frustrated Customer
I have two google nest cameras that are offline, I can't seem to factory reset them, I think they are too old (first gen). I've tried both the google home app and the nest app. I've tried all the online steps available and no success. I wish to get s...
Nest battery doorbell won’t announce on Sonos Beam
Has Google removed the ability for Nest Doorbells to announce on Sonos products? I recently upgraded my old wired Nest doorbell to a newern battery model when moving house. My wired doorbell worked well with my Sonos Beam and would announce whenever ...
Custom Google Home Notification Sound For iPhone
Why has Google not fixed the lack of custom notification sound for the Google Home app for the iPhone? It has been MANY YEARS that customers have been complaining/requesting this. This is basic iOS development and it’s clear to me now that Google is ...
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