Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! History not available when cameras offline
WHY can't I access the history of cameras through my Home app (android) when the cameras are offline? Whenever a camera goes offline, the history is unavailable. This is stupid: all a criminal needs to do is take your cameras offline, & you won't be ...
Not enough power to Nest doorbell?
I have a nest doorbell. I installed it at my previous house and worked fine. I took it with me to my new (old construction house). It worked the first night and then died. I figure it was just running off old battery juice.I decided to upgrade my tra...
Nest camera only records when in the app
I have had a nest camera for about a year and a half. Worked perfectly, recorded motion, people, and cars and sent notifications to my phone. A couple months ago, i noticed i hadn't gotten any notifications recently. I went into the app and there had...
After transferring Nest Hello to Google home all camera feeds are having issues
Hi Team,I have transferred Nest Hello to Google Home. I already had Next Outdoor cams gen 1 transferred over for a year or so.Since the transfer I have had streaming issues on the Nest Hello and all the other Nest Outdoor cams. Some times one or 2 of...
Resolved! Nest Camera can't setup on Nest App
Hi My nest app keeps stopping on the " choose the last 4 digits of your camera's serial number"When I arrive at this step nothing pops up and can't type anything. There's no way to do what it's askingReally need some help thanks
NEST App and website sending 2-step verification code to old phone number & cannot login to NEST app
I’ve been trying to login back in to the NEST app and website for nearly 2 weeks, but I don’t have the old phone number registered to my NEST account any longer and the 2-step verification code is being sent to my old phone number and since I can’t r...
Blue Spinning Circle Video Feed when using Nest Home via Browser
Hello,Our set of Nestcams are up and running and everything works from the NEST HOME app on my Google Pixel phone. However, if we use a Chrome Browser on either a PC or a Mac, while we can load all our cameras and see them as a set, if we select any ...
cannot relocate nestcam wired to another account
cannot relocate nestcam wired to another account
Wasserstein not charging Nest Doorbell
I have the Wasserstein Solar Panel for Nest Doorbell (battery) I cannot get the doorbell to charge. I have plenty of direct sunlight but can't get a charge from it. I've disconnected the cables. While in direct sunlight and not connected to the doorb...
Resolved! Indoor Chime for Nest Battery
Hello, I recently bought The nest doorbell battery operated because I don't have wires to install a wired one. Without thinking, I didn't realize I wouldn't be able to hear the doorbell inside the home or no one at home would hear it if I'm not next ...
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