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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1678 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17822 Views
  • 0 replies
  • 7 kudos

Wireless Doorbell not working

Hi all, I’m really frustrated with my Google Doorbell (battery version). I charged it to 100%, but it won’t turn on or connect. I’ve tried everything suggested on the forums: resetting it, holding the reset button, and even connecting it back to the ...

JM1985 by • Community Member
  • 332 Views
  • 1 replies
  • 0 kudos

Floodlight controls not showing in Home app

Just installed the floodlight with camera. The camera works fine and the floodlight triggers on movement at night. However there are no control settings showing up in the home app for the floodlight such as manual on/off and brightness. We have delet...

MAuser by • Community Member
  • 980 Views
  • 6 replies
  • 1 kudos

Security camera

I'm new to this area, honestly after I saw the google home script I can't stop thinking about everything I can do. I'm from Brazil, buying products from the Nest line is very expensive. And as I have resources, I am gradually buying products that con...

Wired Nest doorbel, turns off

Hello, We Have a problem with our nest Doorbel.When i push the button on my doorbel, the doorbel and lights go offline / turns off. Also in the “NEST” app, the camera shows offline.When I ping the ip-adres of the doorbel, iT does have a reply, but Wh...

Hans18 by • Community Member
  • 509 Views
  • 2 replies
  • 0 kudos

Doorbell (bat) has no talk back feature.

I’ve been in customer service hell…my doorbell does not have or show the UI for any talkback features in the Google Home app.home app > click doorbell tile > video feed.Theres no talk ui or quick response. We can hear through the mic. I’ve checked al...

Superfungo by • Community Member
  • 1129 Views
  • 9 replies
  • 0 kudos

Notification sound for Doorbell vs Notification for motion?

I want two things out of a camera doorbell:1. A doorbell sound on my phone, so I know when someone has chosen to ring my doorbell.2. A different notification when there is motion at my front door.I have failed to find a way to get the Nest doorbell t...

DaisyG by • Community Member
  • 562 Views
  • 2 replies
  • 0 kudos

What is the life expectancy of nest hello?

Hello, I've had my Nest Hello for over four years. It's been great! Then I noticed yesterday it keeps saying it's offline. There is power to the wires. I've had it for four years so I don't think it's a voltage issue. I tried resetting it but that di...

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