cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15381 Views
  • 0 replies
  • 6 kudos

Resolved! Nest or Google account

Hello, I can't access to my Nest IOS account in my phone, I try to enter with my email and password and I can't and I also try to access using Google and I can't access to. Can you please help me? But right now I access to thenest app in my pc. Thank...

Armando2 by • Community Member
  • 363 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Doorbell doesn't chime on speakers

Hi all,I have seen various versions of this problem posted elsewhere but no really concrete solutions, if one has been found please point me in the right direction.I installed a new Nest Doorbell (battery) and had no difficulty with the setup. Howeve...

AJoneja by • Community Member
  • 1303 Views
  • 5 replies
  • 1 kudos

Video Length

Have subscription too. I can not locate any settings to change video recording length. Videos only recording for 30 seconds.

GeneLake by • Community Member
  • 465 Views
  • 3 replies
  • 0 kudos

Nest Cam with Floodlight Magnetic Connector

The magnetic connector that connects the Nest Cam to the Floodlight has apparently gone bad. This means I no longer have control, or can even view, the Floodlight through the Google Home app. Is there any way to replace this cable?

Google Cameras Not Showing Live Video in Google Home App

Since last Saturday, the Google Home App hasn't been showing live video from my Google cameras. I have a Nest Hello Doorbell, indoor and outdoor Nest cams, and wired Nest cams. Only the Nest Hello Doorbell works well for live video; the others don't....

Molkany by • Community Member
  • 699 Views
  • 3 replies
  • 0 kudos

Payment System

I see there are a lot of problems logged about the subscription payment system.The software is rubbishUpdated card (pvv and expirity) now it shows 2 cards as 'use this card'. I can't cancel the old one, so it selects that again and says that it can't...

Orchard by • Community Member
  • 273 Views
  • 1 replies
  • 1 kudos

Google Nest Camera doesn't connect SOLUTION!

After we got a new WiFi network at home, I could no longer connect the cameras to the new WifI network. I have reset the cameras, removed them from the google home app and tried adding them again. None of this worked.Until I decided to buy a separate...

to vote
Labels
Top Kudoed Users
View all