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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15372 Views
  • 0 replies
  • 6 kudos

Video Length

Have subscription too. I can not locate any settings to change video recording length. Videos only recording for 30 seconds.

GeneLake by • Community Member
  • 464 Views
  • 3 replies
  • 0 kudos

Nest Cam with Floodlight Magnetic Connector

The magnetic connector that connects the Nest Cam to the Floodlight has apparently gone bad. This means I no longer have control, or can even view, the Floodlight through the Google Home app. Is there any way to replace this cable?

Google Cameras Not Showing Live Video in Google Home App

Since last Saturday, the Google Home App hasn't been showing live video from my Google cameras. I have a Nest Hello Doorbell, indoor and outdoor Nest cams, and wired Nest cams. Only the Nest Hello Doorbell works well for live video; the others don't....

Molkany by • Community Member
  • 699 Views
  • 3 replies
  • 0 kudos

Payment System

I see there are a lot of problems logged about the subscription payment system.The software is rubbishUpdated card (pvv and expirity) now it shows 2 cards as 'use this card'. I can't cancel the old one, so it selects that again and says that it can't...

Orchard by • Community Member
  • 273 Views
  • 1 replies
  • 1 kudos

Google Nest Camera doesn't connect SOLUTION!

After we got a new WiFi network at home, I could no longer connect the cameras to the new WifI network. I have reset the cameras, removed them from the google home app and tried adding them again. None of this worked.Until I decided to buy a separate...

Caller does not have permission

I am trying to set up my Google Nest camera in the Google Home app on my iPhone but when I get to the step where I need to accept the terms for Nest, I get an error message saying “caller does not have permission.” I’ve found similar issues in the fo...

Ehbates by • Community Member
  • 5759 Views
  • 5 replies
  • 0 kudos

notifications and home app

when I get notified of an event, when I click on the notification I get taken to the home app's main page but once there nothing happens. when I click on an alert that comes from a camera still available on the best app, I get taken to nest app and s...

wickets by • Community Member
  • 593 Views
  • 1 replies
  • 0 kudos

Nest doorbell peeling and finally lens cover fell off...

My nest doorbell has finally given up life with its exterior.... all the clear plastic peeled off over time and now I noticed the lens cover is gone... is there a replacement? This is not good... winter and rain season is coming... I'm afraid doorbel...

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