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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1527 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17611 Views
  • 0 replies
  • 7 kudos

Resolved! Video History Disappeared

So in May 2024 my grandfathered-in Gen 1 Doorbell subscription increased from $53 to $85. After many excuses and much runaround I realized I was stuck, so whatever. Now my video history disappeared and the app says I have no subscription. Is this a s...

Resolved! New Nest doorbell battery dying

I bought a new battery doorbell and am having trouble with the full battery only lasting a couple of days. I set an activity zone and don't get more than a few notifications per day, but the battery drains in a couple of days. What can I try? Or do I...

segelken by • Community Member
  • 749 Views
  • 4 replies
  • 1 kudos

Resolved! Nest Door Bell

When setting up, we picked a Seasonal Theme (by mistake), we want to push it back to Classic Theme but it won't allow it. The message on Classic Themes is "if you've chosen a seasonal theme, when it expires your doorbell will return to your classic t...

Luigi707 by • Community Member
  • 1169 Views
  • 7 replies
  • 0 kudos

RIng notifaction instead of message notification

Hi, Is there a way to set the notifaction for when someone presses the doorbell to a ringtone not a notifiaction message? There doesnt appear to be an option in app info -> notifications -> doorbell press notifications -> sound. It just seems to be m...

Doorbell previews since transfer to Home

Since transferring from the nest app to the home app, the doorbell notifications don't show the person who rang the bell.When in the nest app you would get a 2 second preview with the person who rang the bell. The home app notification shows a 2 seco...

Video Playback Not Working on Nest Cameras

I have nest cameras on three homes, and the video playback via the Google Home won't work on any of them - when clicked, stored videos just show a loading circle without ever playing. I've had the cameras for years with no prior issues, and have acti...

pcirelan by • Community Member
  • 842 Views
  • 3 replies
  • 0 kudos
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