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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
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  • 6 kudos

Resolved! What does it means if Nest outdoor cam's (battery) LED is off?

Hi,today had purchased and setup outdoor cam (battery).After the successful setup, cam stops responding at all. LED went completely off. If I plug the power cord, LED is solid green but cam is still offline in the app. If cord unplug, LED remain soli...

Artefact by Community Member
  • 403 Views
  • 1 replies
  • 0 kudos

Nest Doorbell constantly fails.

Doorbell is consistently unavailable. My cameras work fine but my doorbell has ton of issues. Ironically the doorbell is closest to my router. The doorbell fails especially after someone rings it. 99.99% of doorbells send the feed spinning and all hi...

Aswang17 by Community Member
  • 382 Views
  • 1 replies
  • 0 kudos

Device offline Empty

I have a google Nest Doorbell, Battery. It states Device offline - Empty battery. Charge this device to continue using the camera. I am requesting instructions on how to charge? Thank you.

bensonk by Community Member
  • 340 Views
  • 1 replies
  • 0 kudos

Wired Doorbell Camera - Entire 24/7 feed

As someone tried to break into my car last night, I am not looking for "events", I am looking to rewind back the footage as you could do in the Nest app. I could literally watch every second of the day if I wanted too even if there were no "events" t...

1st Gen Wired Doorbell not working with 2nd Gen Nest Hub

I just bought a 1st Gen wired Nest doorbell and 2nd Gen Nest Hub. I am trying to add my doorbell to my Nest Hub so that I can see it on the Nest Hub screen when people ring my doorbell. It doesn't seem like they are compatible. I had to add the Googl...

Krysti1 by Community Member
  • 423 Views
  • 2 replies
  • 0 kudos
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