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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15700 Views
  • 0 replies
  • 6 kudos

Nest aware plus

I'd like to download 1h+ clips. 5 minutes is a jokeWhy If I have 30 days at my fingertips can't I download it (at least something reasonable)??? Makes 0 sense. All my private moments in your servers and no way for my own videos to make it to my nas s...

Glen_dm by Community Member
  • 572 Views
  • 3 replies
  • 1 kudos

Defective chime connector need replacement.

I recently installed a Google Nest Doorbell (2nd Gen) at my house. The doorbell works fine; it rings outside, sends notifications to the Home app, and displays video on my Nest monitor. However, my chime does not ring. I tried troubleshooting and dis...

Nest not working

What is going on with Nest? My cameras are all off line and blinking blue dot instead of a green dot

pcirwin by Community Member
  • 640 Views
  • 4 replies
  • 1 kudos

Resolved! Nest doorbell

I need to add the cameras back to my spouses phone on nest and homeHowever it keeps telling me the account is already being used. Yes I am using the right information.I want to reinstall I was trying to change some of the personal profile info and it...

Nest Doorbell (Battery) Not Detecting Movement

Hello, I am having trouble with my Nest Doorbell not detecting movement unless the movement is within 5 feet of the camera. I've set zones and it kind of worked for one area but not always and never works for another area. I've deleted and retaught t...

Chalex89 by Community Member
  • 647 Views
  • 3 replies
  • 0 kudos

Google can't find one of my backyard cameras

I installed Nest into a new phone. It stated that one of my four cameras was disconnected (#1 ) I deleted camera #1 (the non-responsive camera) and tried to re-install it. After it took a picture at the back of the camera Camera #1 streamed an image,...

Resolved! Nest Cam Outdoor no longer able to connect to Wifi C100 error

I’ve had this camera for years with no issue and there’s an identical one in the backyard that still works fine. Recently I noticed it wasn’t reconnecting to the wifi and it just shows the pulsing blue light. I tried to remove and re-add the camera i...

Bhmoss by Community Member
  • 704 Views
  • 2 replies
  • 0 kudos
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