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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Cameras offline

2 cameras and 1 door bell camera all went off line. My bill is paid. How do I fix?

Cher1 by Community Member
  • 667 Views
  • 13 replies
  • 0 kudos

Signed Up for Aware & Lost Recent Video History

I signed up for Aware today and lost all of my video history from earlier. The kick in the teeth is that I needed that feed because it looked like someone took a package from my stoop!!! How do I access video from before establishing an Aware subscri...

PViddy by Community Member
  • 226 Views
  • 3 replies
  • 0 kudos

Adding Nest remotely

My Nest cam got disconnected at some point while I was out of town, and I won't be back for months.I had a friend stop by to grab the codes on the back of the camera, but this doesn't seem to solve things.Since the camera has already been connected t...

Nest Camera Replacement

Well let me start with the fact that I have had Nest Cameras for about 10+ years, I also have two accounts so I wasn't very happy to learn that the Company was Sunsetting these cameras. However when I received the Email stating that the Company (Goog...

BillF by Community Member
  • 1585 Views
  • 3 replies
  • 0 kudos

Contact Customer Support

How do I get ahold of Customer Support? The Support page is ZERO help, it keeps kicking me back to the initial questions instead of allowing me to go to "Contact Us." All of the numbers in online searches are no longer good. My cameras are having mul...

nancijean by Community Member
  • 1268 Views
  • 4 replies
  • 1 kudos

Nest cam replacement

HiI have 2 Drop cams that are being sunseted. How can I get 2 replacements? When I try and order free replacements, The system will not allow me to select 2.Thanks for sunsetting a product correctly and standing up for your productThanksBhamster

Bhamster by Community Member
  • 485 Views
  • 3 replies
  • 0 kudos

Switching Nest Doorbell From Battery to Wired

Hello.I have a battery operated Nest Doorbell and am going to switch it to wired. Do I need to remove the original Nest Doorbell from my Home app and reinstall it as a new Doorbell that will be wired? Or, can I simply leave as is in the app and wire ...

mfortman by Community Member
  • 365 Views
  • 5 replies
  • 0 kudos
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