New updates to Google Home for camera users: new AI image detection, requested f... Read more
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Camera works great, shows that it is plugged in, and I have access to it via Google Home app.Floodlight is also working great, turns on with movement. My issue is, is the floodlight is not being detected in the Google Home app. So I have no control o...
2 cameras and 1 door bell camera all went off line. My bill is paid. How do I fix?
I signed up for Aware today and lost all of my video history from earlier. The kick in the teeth is that I needed that feed because it looked like someone took a package from my stoop!!! How do I access video from before establishing an Aware subscri...
Hi, I am trying to install a nest doorbell battery and use the existing chime. The problem is that I have this Commax (DPV-4AE) Video Doorphone with Camera DRC-403DF. The chime+camera panel has four cables instead of the two shown in videos, presumab...
My Nest cam got disconnected at some point while I was out of town, and I won't be back for months.I had a friend stop by to grab the codes on the back of the camera, but this doesn't seem to solve things.Since the camera has already been connected t...
I signed up for Nest Aware after someone damaged our front door, but now I cannot access any footage prior to signing up.
Well let me start with the fact that I have had Nest Cameras for about 10+ years, I also have two accounts so I wasn't very happy to learn that the Company was Sunsetting these cameras. However when I received the Email stating that the Company (Goog...
How do I get ahold of Customer Support? The Support page is ZERO help, it keeps kicking me back to the initial questions instead of allowing me to go to "Contact Us." All of the numbers in online searches are no longer good. My cameras are having mul...
HiI have 2 Drop cams that are being sunseted. How can I get 2 replacements? When I try and order free replacements, The system will not allow me to select 2.Thanks for sunsetting a product correctly and standing up for your productThanksBhamster
Hello.I have a battery operated Nest Doorbell and am going to switch it to wired. Do I need to remove the original Nest Doorbell from my Home app and reinstall it as a new Doorbell that will be wired? Or, can I simply leave as is in the app and wire ...