cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 170 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15891 Views
  • 0 replies
  • 6 kudos

Resolved! 1st gen wired outdoors cams

I have 5 nest cams total, 2 new battery outdoor/indoor cams (for about a year) that operate with zero issues, and 3 1st gen outdoor wired cams (for 5+ years). The 3 wired cams dropped from wifi on tuesday night this week. Tried all the "normal" troub...

Steve149 by • Community Member
  • 4256 Views
  • 21 replies
  • 1 kudos

Nest hubs not showing live doorbell feed

I have several nest hubs and a nest wired doorbell camera and 4 other nest cameras. All working for a long time. Out of the blue I keep getting offline notifications and no live camera feed on nest hubs. Phone apps work fine, recordings fine and othe...

JoeS1 by • Community Member
  • 436 Views
  • 2 replies
  • 0 kudos

Resolved! Disabling camera offline notifications

I have a slightly flakey wifi connection near one of my cameras.For some reason, I have started to receive loads of offline push notifications on my iPhone.Is there any way of disabling these notifications? I don't really care if that particular came...

neilgd72 by • Community Member
  • 3522 Views
  • 9 replies
  • 0 kudos

Google Nest IQ camera deaths 50%+ failure?

Am I right that Google Nest IQ Cameras just die after a very short lifespan ? (Zero amps power draw, no lights etc)I've now had TWO of these die the same way, just went offline and now doesn't boot up or even draw any power, even with different USB p...

Domd by • Community Member
  • 794 Views
  • 3 replies
  • 0 kudos

iOS 17 Google notifications appear and disappear straight away

Ok Google time to get it together. This is a critical error that seems to have existed for a few months since iOS 17. when a camera event notification appears. I would get a vibration on the phone, see it appear and hear immediately it disappears!! T...

Awff by • Community Member
  • 1453 Views
  • 5 replies
  • 1 kudos

Nest Doorbell Battery Not Charging

I just bought the Nest Battery doorbell (for some reason the Nest Wired Gen 2 isn’t available in the uk). I just cannot get it charge, The Nest is replacing a Ring Pro which was hardwired to a 24vDC feed, which is now wired into the Nest Battery, I h...

NickB73 by • Community Member
  • 820 Views
  • 1 replies
  • 1 kudos
to vote
Labels