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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1578 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17683 Views
  • 0 replies
  • 7 kudos

Nest doorbell (1st gen, wired) offline almost all day

Up until about a week or two ago, the camera worked fine. Yes, the face is peeling. However, the camera always shows offline in the app. It also shows offline in a browser, and 90% of the time shows offline on my home network. I’m trying to catch it ...

Bkrusac by • Community Member
  • 1146 Views
  • 7 replies
  • 0 kudos

Only notifications for unknown faces

Can any, Please advise how I can setup the cam notifications and activity (recording) to only be activated when unknown faces are detected and not for any known face already approved in the app.Thanks for your support.

Ahvang by • Community Member
  • 1027 Views
  • 5 replies
  • 0 kudos

Google/Nest floodlight cam

The Google/Nest floodlight cam was a big waste of money. When you buy it the wording they use for the saving of activity is just plain deceiving. If you don’t purchase the monthly subscription for Nest Aware the camera is just plain worthless for rec...

Ibby by • Community Member
  • 489 Views
  • 1 replies
  • 0 kudos

nest cam notifications through hub

Why can we not get all notifications on hub? I bought the hub so that the big screen could sit next to me and be my video doorbell. But nope. It does nothing and has no option to do so. Guess what. When it was just Nest this worked. I have seen threa...

Resolved! large house and outbuilding camera issues

I have a large house with a shop and a pool, inside my house I have a MESH wi-fi setup. I have multiple cameras in both the house, shop, and pool. I have the $150 home aware subscription for this house. I cannot add my shop camera and my pool camera ...

Doorbell (Battery) button cover

Dropped doorbell (battery) while removing from wall mount to charge. Unit is still working aside from the white circular plastic button cover that dislodged from the unit couldn't be popped in again.Spoke to google help chat to discuss repair options...

DJ_Stylz by • Community Member
  • 634 Views
  • 2 replies
  • 0 kudos

Nest cam with floodlight in extreme weather

We are currently being impacted by a polar vortex here with the current temperature at -33C but it is going down to -41C over night. I can understand the cameras not working due to the batteries but is there a reason the floodlights are also offline ...

Eyestalk by • Community Member
  • 2149 Views
  • 10 replies
  • 0 kudos

Dropcam HD replacement

I replaced my Dropcam HD with a Nest Cam Wired unit. I was able to add it to Google Home but cannot add it to Nest. I have a number of cameras and would prefer to continue using Nest rather than switching over to Google Home. Is there a trick to addi...

Rtharter by • Community Member
  • 870 Views
  • 4 replies
  • 0 kudos
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