cancel
Showing results for 
Search instead for 
Did you mean: 
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1528 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17611 Views
  • 0 replies
  • 7 kudos

Google Nest Hello + Google Hub + Automatic Reply messages

Hello,I have a google nest hello, and two Hubs in my home. When someone rings the bell, I get the video-stream on both devices -> everything good.Problem appears when I try to use the predefined answers. One hub is working, the other one shows "trans...

Peda by Community Member
  • 316 Views
  • 0 replies
  • 0 kudos

Couldn’t load video

“Couldn’t load video” is what I frequently see when viewing my Google indoor Nest Security Cam 1080p (Wired) - 2nd Generation through a web browser. It’s worked well for the past two months and I was impressed but now I consistently get the message “...

benglert by Community Member
  • 1328 Views
  • 4 replies
  • 0 kudos

Nest/Google Indoor Camera Freezing

So, I can't help but notice that this is a problem STILL not fixed... My indoor Next camera will show my screenshots, but not replay. just a frozen thumbnail. When I go to the live feed, I get glitchy moving pictures. I have restarted the router, unp...

SpydrMnky by Community Member
  • 1752 Views
  • 10 replies
  • 0 kudos

Resolved! “Couldn’t load video”

Several months ago, I purchased a Google indoor Nest Security Cam 1080p (Wired) - 2nd Generation from amazon. It’s worked well for the past two months and I was impressed but now I consistently get the message “Couldn’t load video” with a retry butto...

benglert by Community Member
  • 5199 Views
  • 6 replies
  • 5 kudos

Cannot see my history

My camera and app was recently updated and I am looking for history from 2:45 pm today but it only starts at 3:30. The camera was fully charged and mounted from 9 am. Why did it start recording at 3:30 and how can I see the footage I am looking for??...

LF2 by Community Member
  • 868 Views
  • 3 replies
  • 0 kudos

First Gen Nest Doorbell Mechanical Chime does not work

The chime and announcements for my Nest Hello (1st Generation Nest Doorbell) stopped working about a month ago. I did everything that has been recommended on you tube and the google community forum. I readjust the cables, changed the transformer, res...

slandeira by Community Member
  • 699 Views
  • 2 replies
  • 1 kudos
to vote
Top Kudoed Users