Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

New customer

Live agent please

Nest aware for new camera and old cameras

I bought a new outdoor wireless nest camera. I have several indoor cameras and an outdoor camera all that are on the old nest aware. The new camera needs google home. I can’t see anything but events that the camera picks up and can’t watch 24/7 video...

Floodlight cam history

How do I extend the recording time of an event?

Why not offer extended warranty coverage with Nest Aware subscriptions?

Google Nest, why don't you offer extended warranty coverage with a Nest Aware subscription?Ring offers a "Ring Protect Plus" subscription plan that provides 180 days of video history PLUS extended warranty coverage for all Ring home devices for $10/m...

Nest cam (2nd Gen) light stays green after removal

Hey there,We have installed a brand new nest cam last year.Everything worked out fine until just recently.Yes, we did change the router but it still worked a pretty long time. Recently the camera was dropping off and on from connection.So I did try t...

No snapshot in history list - Nest Aware subscription held - Doorbell and cameras

I note a post in relation to this issue was made about 12 mths ago and that Google engineers were apparently looking into it.I can not see any subsequent posts in relation to this which provide a solution.History lists do not show a snapshot of the r...

Camera wired 2nd generation won’t set up

I am trying to set up my Google indoor wired 2nd generation cameras. I already have 3 Nest protects (fire alarms) set up. I live in the Bahamas but my Google address is set to Florida (or it won’t work). Everytime I try and set up the cameras I get t...

Resolved! Notifications on phone when doorbell is pressed

This topic has been posted before and closed, but the solution does not work. I want a separate notification for when the doorbell is pressed, not just if someone walks by. Is Google Nest working on this?

24/7 on nest cam 2nd generation

How do I turn on the 24/7 feature on a nest cam 2nd generation? I have the nest aware premium. I don’t see any options to turn on 24/7 anywhere!

Google does not stand by their product! Don't buy

Had a Nest IQ outdoor cam fail without any external issue (just mounted on a wall in a dry place, no freezing) after just over 3 years of operation.And the customer "service" has the audacity to ask us to just buy a new one. Google does not offer ser...

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

New customer

Nest aware for new camera and old cameras

Floodlight cam history

Why not offer extended warranty coverage with Nest Aware subscriptions?

Nest cam (2nd Gen) light stays green after removal

No snapshot in history list - Nest Aware subscription held - Doorbell and cameras

Camera wired 2nd generation won’t set up

Resolved! Notifications on phone when doorbell is pressed

24/7 on nest cam 2nd generation

Google does not stand by their product! Don't buy

Indoor Nest Camera

How do I stream Nest Cam 2nd Generation?

Incorrect times

Nest app and the Google App

Need Help with Google Doorbell Voice Announcement ...

How can I record more longer when set to “people” ...

new camera won't charge

Can't log in to existing Nest App

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

No - I don't use automations or Routines
Yes - I use automations or Routines everday!
Yes - I have some created, but don't use them everyday