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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1645 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17762 Views
  • 0 replies
  • 7 kudos

Cannot connect to NEST camera

Hello, I have previously connected this NEST camera to my Wi-Fi and Google home app and it worked for about a month. Then it randomly stopped working and I tried to factory reset and now I cannot connect. When I factory reset and try to connect, ther...

Estherk by • Community Member
  • 168 Views
  • 1 replies
  • 0 kudos

Timeline viewing live history

Scrolling through the timeline it keeps jumping to current time. Makes it very difficult to view timeline for past live recordings. The timeline shouldnt prevent you from viewing it by always keep jumping back to current live view. Very frustrating.

Can't reconnect my doorbell with new wifi

I change my router of my wifi now I can't reconnect my nest doorbell battery. I already did my cameras and my Google assistant but the doorbell doesn't let me reconnect it keeps saying to get closer to the doorbell and I'm like on top of it. My phone...

Ymurua by • Community Member
  • 175 Views
  • 2 replies
  • 0 kudos

How do i talk to a live agent?

How do I get a live agent as it's like pulling teeth to get help I need a phone number or I need someone to call to call me at ****** Having subscription issues with 2 Google emails and I hate Google email. Getting help sucks and google sucks Please ...

Solo6715 by • Community Member
  • 245 Views
  • 1 replies
  • 0 kudos

cameras do not record events between 2200 and 0700

i have 2 wired camera's, fast internet in range and a nest aware Plus subscription.my cameras record nothing between those hours anymore. they fully operative. i even created an automation that restarts them at 2205 to be sure they are working. the d...

MichNi by • Community Member
  • 161 Views
  • 2 replies
  • 0 kudos

Doorbell Still Not Recording People

I posted about this same issue 2 years ago and it still hasn't changed. I just watched a kid walk up to and stand in my yard staring at my porch, then walk off... None of it was recorded. I have every time the wind blows, both due to sound and motion...

Nest Camera Battery will not charge

I bought a Google Nest Cam Outdoor or Indoor, Battery - 2nd Generation - 1 Pack in May to use as a backup and today I needed to replace an old camera but battery is dead and it will not charge. I have used 4 different cables for 2 days but still gett...

jriccardi by • Community Member
  • 831 Views
  • 11 replies
  • 0 kudos

Doorbell camera

I have not been able to reconnect to my doorbell camera after having my phone replaced.

dexcol39 by • Community Member
  • 149 Views
  • 1 replies
  • 0 kudos
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