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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest outdoor camera and doorbell
I can’t play videos. Only see still pictures. It was working but stopped. Do I need a subscription to continue?
Nest IQ Outdoor Flashing Red Circle After Power Outtage
I have my camera linked to an access point at my barn. After a storm (power went out for a few seconds), I noticed the camera didn't come back on. That evening, I saw the red circle. I went and unplugged the camera, waited a few minutes and plugged i...
Resolved! Renewed google nest aware by auto subscibe and now all my features are gone
I renewed google nest aware, they canceled my membership and all the nest aware features are gone. Sick nof emailing google since they basically shut me off after referring me to nest after i eventually expressed my extreme frustration of trying to c...
Nest wired indoor camera won't send alerts
I have an indoor Nest cam in my garage. Works perfectly sends alerts to my Samsung android mobile. I purchased another the same, placed it in my living area. It records activity well but only sends alerts very occasionally. This afternoon it has not ...
cant connect nest flood light
hello i already have a nest battery camera set up and works perfectly, i have just added a nest flood light camera, i had an electrican wire up the floodlights.when i try to connect the camera im getting the below error Something went wrongtry connec...
Nest home screen just loading
Nest home screen just loading can't see my cameras
Disable notifications for familiar faces only
How I can turn off notifications for familiar faces or at least for myself?
Neat Doorbell Lens Scratched
The lens sticks out just enough, that when I was charging and lying it facedown, it scratched on the surface. I believe this to be a flaw as it wasn’t mentioned to be careful of then. So now I have a blurry spot where the face would be and hard to id...
Cannot view live stream and recordings
I have a Nest Cam and for 3 days now the live view is unavailable and can't even play the recorded videos. It seems like that the detection is working, and the camera records the video properly but when I'm trying to open it, I only see a message say...
Cameras not catching motion
I have Google doorbell, and 3 google security cameras , they are constantly missing obvious and what should be very clear view activity. I have gone a long time dealing with this and trying to fix myself, however finding a way to speak with anyone ap...
