Cameras and Doorbells

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

faulty nest hello

received a message regards to post re faulty nest hello was told i would receive a response and post was locked so can not respond but ive not had a reply was 2 weeks ago does it usually take that long?

Camera History Deleted

My google nest camera has deleted all of the video history. This has only happened on one of the two cameras. I have a paid subscription so none of my video footage should be deleted. This has never happened before and i have had the cameras for arou...

Google home app doesnt work with nest battery cameras

For 10 days now I've been unable to use my nest battery cameras because the google home app is totally unusable after the last google play store update. Anyone have a fix for this pls?? Googles so called senior engineers have no idea at all. And i me...

Google camera or Nest doorbell microphone not working with Apple device

None of the Google devices I installed work with an apple iPhone 14. It works fine with my Android but does not with the owners iPhone. We installed the google doorbell wired, wired cameras, Nest Hub Max and Nest hub. Again, this works fine on the An...

Hello I have two DROP CAMS THAT NEED TO BE UPDATED BECAUSE YOU ARE NO LONGER GOING TO PROVIDE SERV

Hello I have two DROP CAMS THAT NEED TO BE UPDATED BECAUSE YOU ARE NO LONGER GOING TO PROVIDE SERVICE

Need help with Nest Cam (battery) not recording events

Hi,Just bought a Nest Cam (battery), charged it to 100% and installed it outside to monitor the front yard. When installing the camera, it is able to detect me walking around doing the installation. However, once installed, it stops recording any eve...

google cameras with flood lights code

I've lost my qr codes and dont have the serial codes for the cameras. I've looked on the actual cameras but it's not there. Suggestions?

Doorbell video unavailable

My doorbell's camera works just fine so long as nobody approaches the field of view... but as soon as there's a person on camera, I get a "video unavailable" message. The doorbell chime itself works, and the internet connection seems to be fine as I ...

Nest account did not transfer

My nest account didn't transfer over to google. I tried to log in through Google and now it tells me that my device is associated with a different account. When I go to Nest, where I am put in forgot password, and it never sent me any reset instructi...

Support case in for over 7 months and no responses.

How do I get someone to respond to my support case?

Google Nest Community

Blog Posts

Help Center

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

faulty nest hello

Camera History Deleted

Google home app doesnt work with nest battery cameras

Google camera or Nest doorbell microphone not working with Apple device

Hello I have two DROP CAMS THAT NEED TO BE UPDATED BECAUSE YOU ARE NO LONGER GOING TO PROVIDE SERV

Need help with Nest Cam (battery) not recording events

google cameras with flood lights code

Doorbell video unavailable

Nest account did not transfer

Support case in for over 7 months and no responses.

24/7 how to get it

I moved a d need to set up my nest camera and door...

Poor Performance of Unit Battery

Nest Doorbell Offline

Wired gen 2 doorbell offline

New Nest/Google camera keeps going offline! Consta...

not able to login to home.nest.com

Recording camera

Suddenly 8 out of 10 Cameras offline at two differ...

Why Does My Nest 2.0 Wired Chime Unexpectedly