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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1655 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17784 Views
  • 0 replies
  • 7 kudos

Lost access to email account

I have a Google nest account with a Gmail account I no longer have access to get the verification code. I can't login into my account to be verified. I want to move 3 cameras and 3 thermostats over to a new account. I've tried a factory reset and I s...

Fsc_ascws by • Community Member
  • 3503 Views
  • 7 replies
  • 0 kudos

Not working proper

I’ve had my camera for a long time they used to work great but now I can’t go back any further than a few hours, and it gives me know video at all only pictures

Js1853 by • Community Member
  • 818 Views
  • 4 replies
  • 0 kudos

Recording time on nest doorbell

My doorbell records when someone approaches the front door or rings the doorbell, but it never records the whole situation. So I miss what happens after a short time. Can I extend the record time.

Landman by • Community Member
  • 833 Views
  • 4 replies
  • 0 kudos

No 24/7 recording from nest cameras since app updatr

We have two nest cam outdoor cameras. Both are wired in. They have always provided 24/7 recording as we have the paid for subscription. Since the app has updated the 24/7 recording has completely vanished. If this is a permanent change then they can ...

M4ver1ck by • Community Member
  • 1516 Views
  • 5 replies
  • 1 kudos

Yikes - deleted camera by mistake in app, don't have access to physical camera (but its on/connected

Hi - I deleted a nest camera (outdoor/battery) from the Google home app by mistake while it was offline. So it did not factory reset. The camera came back on, shows green light, is connect to my WiFi (I can see its IP on my router), I can ping it, ju...

Nest camera setup

Hello, I have a nest IQ outdoor camera and I was trying to set it up although the setup froze. I now have the camera showing on my Home Screen as disconnected and when I go into settings there is a blank screen. Does anyone know any other way I can r...

Nest Doorbell Gen 2 sharing stops my Phone notification

My Nest doorbell wired Gen 2 was working fine. I shared via good home to my wife and my phone alerts turned off for doorbell rings , packages and people notification and her phone was only getting them. The notifications setting on both phones are th...

Jfutyb by • Community Member
  • 1466 Views
  • 8 replies
  • 0 kudos

Battery Camera will not charge

My nest camera will not charge. I have three cameras and the charger works on the other two. The camera is still under warranty and I have filed a claim one week ago and have gotten no response yet. Is there a way to get this rectified quicker.

Nest camera can’t reach camera with new google home

We use our nest camera as a baby monitor, and since the new google home update it stops streaming video multiple times a night and shuts off the iOS device. This even happens multiple times during a 2 hour nap. This rarely happened with the old app, ...

Gillma by • Community Member
  • 3124 Views
  • 10 replies
  • 1 kudos
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