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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 195 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15912 Views
  • 0 replies
  • 6 kudos

Resolved! Can I view my google nest cam overseas (Europe) without access to the camera's router connection?

I have a google Nest CAM and I am going to Europe. I was going to leave my WiFi connection on so the nest CAM is connected but I will not be able to connect to the router the cam uses. (The router will block external access, or unknown/unapproved url...

G_User2498 by • Community Member
  • 3515 Views
  • 4 replies
  • 0 kudos

Resolved! Newly installed Nest Camera is not recording

Hello! We have just recently installed our 7th camera on our Nest system. It does not seem to be recording as it does not give us the option to review prior hours/ days. All of our other cameras do record the previous 5 days and allow for playback. T...

Light around the button: always ON or OFF setting

How do I make the light around the button always ON or OFF for religious reasons: to avoid turning the light ON or OFF by motion on Shabbat.For comparison only, Ring doorbell has a setting to disable the light around the button completely. I can’t fi...

Access multiple google accounts on home app

I have my personal home set up with all of our cameras and devices. I am now trying to set up a home account for our small business. I want to use the family feature to invite co-workers to have access to the cameras. The problem I'm running into is ...

Abhrams by • Community Member
  • 644 Views
  • 3 replies
  • 0 kudos

White light glows

Is there a way to stop my device from glowing white when it detects something?

You4 by • Community Member
  • 861 Views
  • 1 replies
  • 1 kudos

Nest doorbell condensation

Hello allthis last while our nest door bell looks like it is pealing and now it has condensation so we can't really see out the camera now, it also does not alert us anymore of people coming to the door, I guess because it can't see now.is there a fi...

jmac80 by • Community Member
  • 693 Views
  • 4 replies
  • 0 kudos

Battery camera keeps going black while live streaming

Hi, I have a Google Nest outdoor camera (battery) which I use as a baby call to live stream my toddler when she is a sleep in the nursery or out on balcony in the stroller. When she is sleeping I turn on the camera and live stream it to one of the go...

maroien by • Community Member
  • 293 Views
  • 0 replies
  • 0 kudos

Wired Nest Cam not recording 24/7?

Hi as the title states I am having some issues viewing the 10 day recording. My cams will do event recordings just fine but for some reason there is no constant video history. I called Google support this morning spent an hour on the phone doing the ...

Indoor Wired 2nd Gen Black Lines

I just installed the new Nest Cam indoor wired 2nd generation. Unfortunately, the picture is obscured by black lines and the picture is a bit pixelated. This camera is replacing an older cam pro which worked great. Any help would be appreciated

anapier77 by • Community Member
  • 959 Views
  • 5 replies
  • 0 kudos
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