cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 143 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15864 Views
  • 0 replies
  • 6 kudos

Battery camera keeps going black while live streaming

Hi, I have a Google Nest outdoor camera (battery) which I use as a baby call to live stream my toddler when she is a sleep in the nursery or out on balcony in the stroller. When she is sleeping I turn on the camera and live stream it to one of the go...

maroien by • Community Member
  • 293 Views
  • 0 replies
  • 0 kudos

Wired Nest Cam not recording 24/7?

Hi as the title states I am having some issues viewing the 10 day recording. My cams will do event recordings just fine but for some reason there is no constant video history. I called Google support this morning spent an hour on the phone doing the ...

Indoor Wired 2nd Gen Black Lines

I just installed the new Nest Cam indoor wired 2nd generation. Unfortunately, the picture is obscured by black lines and the picture is a bit pixelated. This camera is replacing an older cam pro which worked great. Any help would be appreciated

anapier77 by • Community Member
  • 951 Views
  • 5 replies
  • 0 kudos

Video on camera and Nest

Nest hub and doorbell camera. The camera video rarely work (works about half the time), and the nest hub only shows video half the time. I've had the product for about 6 months and it worked perfect for 5 months.I have checked the network connection ...

Patrick24 by • Community Member
  • 685 Views
  • 3 replies
  • 0 kudos

Display on nest app

How do I get the gen 2 doorbell camera to show up on the nest app? Installed with google home.

SteveK1 by • Community Member
  • 614 Views
  • 3 replies
  • 0 kudos

Nest or google home app?

I hsve a first generation nest camera with nest app and another nest camera on google home. Should I be putting both cameras on google home together ?

Debm by • Community Member
  • 835 Views
  • 4 replies
  • 0 kudos

Google - Nest Doorbell Wired (2nd Generation) - installation

Hi Folks, good evening/morning/afternoon!Can someone please help me with the installation?I am a bit lost! The house has no wiring and no existing doorbell/chime etc.I really have very basic questions regarding the power adapter rating, chime wiring ...

Newbie22 by • Community Member
  • 10133 Views
  • 18 replies
  • 0 kudos

Doorbell chime not ringing

My indoor chime does not ring when the Nest Doorbell button is pushed. It used to work just fine. Have not touched any settings. Camera and microphone function work just fine. When the doorbell button is pressed, you hear a chime coming from the door...

bentleyp by • Community Member
  • 617 Views
  • 3 replies
  • 0 kudos
to vote
Labels