New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Google Nest Generation 2 Wired Camera
I cannot get my Cam (Generation 2 wired indoor)to connect. I just loops between the Nest app and Google Home App if I scan the QR code. The shapes bounce and then fall to the ground and it starts all over again. If I enter manually I get to where the...
Nest Cam
Hi everyone, My nestcam went offline today for about 5 Horus so I deleted it out of my home with the intention of readding it. The issue is I can't get it readded. I try putting it through the nest app, I proceed with the 6 digit code and then it ask...
Find MAC Address of Nest Cameras
Is there any way to find the MAC address of a Nest Indoor camera in the Google Home application? In the old Nest application, I could view the technical information of a camera and it would give me the IP address and MAC address. In the Google Home a...
Nest Pro here - Major google nest device issues
I am having multiple issues getting the new Google Nest Products to connect to multiple clients Google Home app - Especially if they already have an original Nest device in the app. I have factory reset, created new homes, tried multiple IOS devices ...
Nest doorbell doesn’t ring in my house although it did prior to winter
I have a google nest doorbell that’s wired in. It initially rang inside the house but after cold winter it stopped and will not ring indoors even though it has warmed up. I even charged it although it’s wired. It rang once but cannot get it to ring i...
Nest Cam set up
CLicking through the terms and conditions in the set up portal on the Google Home app, i reach the 'Supplemental Nest Terms', and after clicking agree here there is an error screen reading "Problem connecting to cloud" - "Please try again later". The...
Product Stolen
Can anyone help me figure out how to go back to yesterday afternoon’s recording and see when a package was stolen from my home. It was between noon and 3pm. Please help!!
Why Is Nest Aware Only Recording Short Videos
Since enabling my Nest Aware on my cameras, it's recording movement and people but only in short back-to-back videos. Time length is inconsistent. 15s, 7s, sometimes 1 minute. How can I get it to be one consistent video?
Doorbell
In terms that a 67 year old retired lorry driver can relate to, how do I connect my Google Doorbell (battery) to my Nest Hub Max? The Doorbell is connected to my phone, and alerts me to people at the door, and I would like the Nest Hub to do the same...
Nest Doorbell Wire Extenders
I seem to have misplaced the wire extenders to my Nest Doorbell. Are they available for purchase separately?
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