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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 2281 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 18492 Views
  • 0 replies
  • 7 kudos

Need doorbell Warranty refund

I had bought a wired doorbell. I tried installing and I wasn’t successful. So I got an installer guy to help. Got it connected but only after the first set of device didn’t work. He told me to use warranty to get the first set of doorbell refunded (i...

Google Nest Hello loses power after 3-5 seconds

Hi everyone,After 2 years of enjoying my Google Nest Hello product, I suddenly experiencing problems.Seems like the device loses his power after 3-5 seconds when turning on. Just linked the device to a usb cable to check if it has something to do wit...

vldjustin by • Community Member
  • 1042 Views
  • 5 replies
  • 0 kudos

Nest battery cam video issues

I have a few issues. I've have the nest aware subscription and set it up hours before my truck was broken into. I only have pieces of that footage even though it recorded more. Google was supposed to try and see if anything could be salvaged for a po...

Home/Away Assist Multiple Phones

Hi, im wondering if anyone is familiar with using nest aware home/away with multiple phones. I have not tried to use the option yet but im curious as to what happens when i set it up on both of my phones but accidentally leave one of the phones home....

LanieLane by • Community Member
  • 1580 Views
  • 4 replies
  • 0 kudos

Wired outdoor camera Wi-Fi issues

We have two outdoor cameras and a door bellour WiFi router is located at the front of the house in close proximity to our router so no connection issueshowever the second camera at the rear of the house does have issues and drops from time to time wh...

BigC by • Community Member
  • 1301 Views
  • 7 replies
  • 0 kudos

Nest cam battery

Hi just switched internet provider and can’t reconnect camera with the six digit code? Don’t have qr code

G44 by • Community Member
  • 1181 Views
  • 8 replies
  • 0 kudos

Doorbell Recording Playback

Hello, I am having a problem with getting my Nest Doorbell recordings to playback on my phone. It will tell me there is motion or a person but will not play. Please help.

T68eat by • Community Member
  • 976 Views
  • 5 replies
  • 0 kudos

Google floodlight

My camera will notify me if it sees something but when I try to look it says it can't connect to camera and it is not recording any instances. Just says video not yet available.

Skp by • Community Member
  • 1063 Views
  • 5 replies
  • 1 kudos
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