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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15711 Views
  • 0 replies
  • 6 kudos

Nest Doorbell Camera

I have a Nest Doorbell which I pay a £40 subscription for. I am sick and tired of resetting the Nest monitor several times a day. When I first had the doorbell camera I could view it live anytime of the day on my mini hub. Now every five minutes it l...

Johngilham by • Community Member
  • 2685 Views
  • 15 replies
  • 0 kudos

DoorBell Error NC014(0.64)

I just got the offline notification of my doorbell this morning from Nest App. Now when I try to add it to the Nest app, I get error NC016, then NC014 that it cannot connect to assisting device (thermostat). I have restarted the router and modem, res...

Junhong by • Community Member
  • 1248 Views
  • 3 replies
  • 0 kudos

Nest Doorbell is Peeling

My Nest Doorbell is peeling. It looks awful and I honestly get questions about it all the time. I have even had people tell me they purchased another doorbell because they saw how mine looks. I have been trying to get in touch with Google about the i...

Re-install nest hello and thermostat

Hello. My Nest products worked well until they were migrated to google. I wish to reinstall on the nest app. I get an error saying the devices already belong to another account. I can’t seem to figure out how to delete them from my account so I can s...

hikerules by • Community Member
  • 780 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Cam 2nd Router

Hello. I have a larger home equipped with a 2nd router for proper WiFi coverage. I have a nest 3 pack but cannot get the camera connected to the 2nd router. I’ve tried a factory reset and setup still fails. My phone is connected to the 2nd router dur...

Ralph1 by • Community Member
  • 1845 Views
  • 8 replies
  • 0 kudos

Video history keeps auto deleting every few hours

I have a battery powered doorbell, and a floodlight with a camera in my backyard. They’ve both been set up for a few months and I haven’t had this issue, but I accidentally let my doorbell die all the way the other day. Once I charged it, all of my v...

Resolved! Nest cam outdoor no light

It's was working now it's dead. No light, app won't connect to it.It has power, fuse checked too, still nothing.This product has always been a bit sketchy and way less than reliable and certainly stopped me buying any other Nest products.Has it final...

Doorbell won't announce visitors or chime inside

I have a Lenovo display with Google Assistant but it won’t announce when someone rings my Google Nest doorbellThe Display was set up using Google HomeDoorbell was added to Google Home app using barcode and visitor announcements turned on but does not...

liannecb by • Community Member
  • 1102 Views
  • 7 replies
  • 0 kudos
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