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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10945 Views
  • 0 replies
  • 8 kudos

Remove chromecast YouTube 3 ways to watch screen

Anyone know how to turn off this screen?? It pops up on my tv while casting YouTube through chromecast, in between videos. It's ugly and shows  weird video suggestions.

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Elisa1 by Community Member
  • 733 Views
  • 6 replies
  • 1 kudos

Chromecast blank screen but with audio

Hi! I just wanna try my luck here. Our Chromecast is working just fine since last night but when we used it earlier today it suddenly showed a blank screen but with the audios working. I have tried casting videos from Netflix, YouTube, and Facebook a...

TV brand not listed in Chromecast

I am trying to set up Chromecast with Google TV and my device brand is not listed. It is a Vava 4K Projector. Any advice on how to pair the remote to control it?

Obbieuth by Community Member
  • 405 Views
  • 4 replies
  • 0 kudos

Chromecast “Disconnected Device” after setup?

So my partner gave me his old Chromecast. We’re not sure what generation it is, but it worked fine when he used it at his house. Now we’ve set it up at my house on my TV about four times now, factory reset and all. It still gives me “Device Disconnec...

Can't cast to my Chromecast

The Last couple of days I have not been able to cast to my Chromecast. I have an android, latest updated June 17 (version 12 afaik). on a Samsung s10e.My girlfriends' iPhone can cast with No problem! What I did so far:Turned off/on Chromecast, Networ...

Jeppe by Community Member
  • 515 Views
  • 3 replies
  • 0 kudos

Google tvs tuck on G screen at bootup

Google tv hung last night with blank screen so unplugged it and when I plugged it back in, it is just stuck at the coloured G screen on bootup. I have tried leaving it unplugged for a few hours and plugging in again but same result. I have left the d...

I want to ask

I have a Google chromedevice that only connects to a sound without a picture. The problem with the picture is that it does not appear. Only the sound of the video comes out without its picture.

Wasayef_m by Community Member
  • 925 Views
  • 4 replies
  • 0 kudos
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