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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26129 Views
  • 0 replies
  • 11 kudos

Itv hub on Chromecast with Google TV

Just bought a Chromecast with Google tvThe itv hub app presents a grey screen I have tried uninstallng and reinstalling but no differenceThe version is 1.5.3Is this the correct/current version?

Rodger by • Community Member
  • 925 Views
  • 3 replies
  • 0 kudos

Chromecaster

I just purchased a Chromecast. I’m trying to set it up. The app Indicates I’m connected but nothing is casting to my TV

Gregory83 by • Community Member
  • 696 Views
  • 3 replies
  • 0 kudos

Chromecast won't connect and keeps freezing

I have issues casting from both chrome and apps - I've tried rebooting and factory resets multiple times. When it does actually connect the video will play and then freeze for long periods of time.

ash-maffs by • Community Member
  • 1163 Views
  • 3 replies
  • 1 kudos

Google Chromecast

I am using a Chromecast gen 2 NC2-6A5. It was working just fine till yesterday. It seems there was an update today and it got stuck at 0% for an hour or so and didn't update. I rebooted the router, wifi, created a new room, factory reset Chromecast m...

VS1 by • Community Member
  • 587 Views
  • 1 replies
  • 0 kudos

Google TV remote has frozen up.

When batteries are inserted, light starts pulsating. Can't switch it off. Can't use the remote. Have tried the various suggested solutions , but no success.

Pat49 by • Community Member
  • 1680 Views
  • 11 replies
  • 0 kudos

Older chrome cast

Well I’ve had this thing for a while and it’s always had it’s quirks but after being unplugged once to move the tv it refuses to even connect, I can’t even detect it with any device. As expected this is very frustrating since I know it worked not lon...

Meg113 by • Community Member
  • 315 Views
  • 0 replies
  • 0 kudos

Could not communicate with chromecast from your iphone

This is basically a reboot of many other threads, e.g. https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-not-connection-to-wifi-anymore/m-p/100564#M10454 My chromecast worked perfectly as of yesterday. Today it didn't appear as a device to...

nkm by • Community Member
  • 813 Views
  • 0 replies
  • 0 kudos

Chromecast with google tv cannot be found on google home app.

I got a new Chromecast with Google TV and am trying to install it.I plugged it in with the supplied cable and power plug and plugged it into my TV. I set it up on the wi-fi, it added all the apps I wanted (netflix etc), and it was running fine. I eve...

ChooChooAl by • Community Member
  • 1520 Views
  • 7 replies
  • 0 kudos
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