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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11160 Views
  • 0 replies
  • 8 kudos

Resolved! Casting iPhone 13 to chrome cast

Can anybody tell me how to connect my iPhone 13 to my Chromecast so that I can cast video content from my iPhone 13 to my TV please

Iseefoxes by Community Member
  • 6465 Views
  • 3 replies
  • 0 kudos

Mute button doesn't work on soundbar

The mute button on my google TV with Chromecast remote isn't working on for my soundbar. Its a standard sony soundbar HT-CT60. The volume keys work fine. I've tried all 6 profiles for sony soundbar in the remote setup. I don't suppose there is anyway...

nickc71 by Community Member
  • 2575 Views
  • 14 replies
  • 1 kudos

Resolved! Can't connect to my wifi when plugged Chromecast into a different TV at home

Hi, I've moved my chromecast to a different TV in the house and can't get a connection. I haven't changed my wifi, I've connected it to phone and ipad, but it says make sure local network settings are turned on on those devices - they are on though. ...

Belle by Community Member
  • 642 Views
  • 3 replies
  • 0 kudos

Resolved! "Cromecast Couldnt Be Verified "

"This could be caused by outdated device firmware" 5 month old Hisense TV with a built in chrome cast, stopped connecting over night. That error message comes up when trying to cast from a phone, when casting from brouses it doesn't even let you atte...

EmilyC1999 by Community Member
  • 9643 Views
  • 3 replies
  • 0 kudos

Chromecast with google tv stuck on loading screen

Same issue from a older poster. Reset button don't work. I tried everything and it won't go pass this screen. Please help!@Jeran B. Heres the older post by someone else having this issue. https://support.google.com/chromecast/thread/116645618/chromec...

thread-116645618-10469527859196710668.jpg
Abeuta by Community Member
  • 1322 Views
  • 4 replies
  • 0 kudos

Resolved! Chrome cast unable to stream videos

We have had our chromecast since December 2020 and has worked without issue up until a couple of days ago. Now none of our streaming apps will load movies, Disney, Netflix ect. We have a Firestick in another room of the house that plays the exact sam...

satkinson by Community Member
  • 703 Views
  • 3 replies
  • 0 kudos

Cannot connect to projector through Chrome cast -

I’m trying to cast Netflix movie to my new projector through a chrome-cast I used to use on a TV.I have chose same network for chrome-cast and iphone, I have slide the Local Network Access on for Google Home, Netflix, Disney ect. I can find the chrom...

Fleur by Community Member
  • 598 Views
  • 3 replies
  • 0 kudos
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