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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
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Casting a video

Hi  while casting a video , "no device found " message prompt  

Resolved! How do I unpair the Chromecast remote control from a device

The platform and category are wrong, but they don't seem to have a category for this issue. I need to unpair the Chromecast remote from a device so that when I click the power button on the Chromecast remote, the device does not turn on. Couldn't fin...

Dunczu by • Community Member
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  • 1 replies
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Regularly video and sound stuttering when watching streaming IPTV

HelloJust yesterday after years of great use one of my cwgtv's started to stutter when watching IPTV. It makes small stutter impacting both sound and video every ~50s. (when I timed it it was 53s,50s,58s,50s and 58s). I have two different apps (tivim...

Chrome cast wifi

Hello, I’m trying to contact to wifi on my google chrome cast. Both my phone and chrome case are on the same wifi but it’s saying it won’t connect as my phone is a different wifi. Or it says my local network is off and it’s one. please help me

Chromecast fails from multiple tv streaming apps

I have a second and third gen chromecast this happens to. I’ve isolated that this is not ISP issue as well.I use Pluto, Tubi, and Xumo which all experience this problem whereas Netflix does not.They will be streaming fine for a short period of time m...

Speech in movies over streams are very quiet.

Hello,the speech sound when using e. g. Prime over Chromecast is very quiet in contrast to the other sound. The worst case I had with Dune. The difference between the speech and the other sound was so big that I had to break the watching. The switch ...

Positiv79 by • Community Member
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Resolved! chromecast does not turn on

I bought a chromecast last Xmas and have hardly used it, but it did seem to work successfully long ago. Now I tried plugging it in last night but it doesn't turn on. It is plugged in properly to the HDMI on the smart tv and to the power. I think ther...

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