Nest Aware

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

Problems With Google Doorbell Camera Face ID

I have a Google Battery Doorbell set up with a Nest Aware subscription however I am having difficulties with the system identifying faces.In particular, one of my adult daughters is regularly captured on the cam, however the app mis-identifies her as...

Connecting a phone

I need to connect my phone

Resolved! Does $60/year Nest Aware subscription cover both Nest cam and Nest doorbell?

I have a new Nest Cam with floodlight and a Nest Doorbell (battery), just installed. It isn't clear to me if the $60/year Nest Aware subscription will cover both of these devices, or just one of them? Do I have to have Nest Aware Plus for more than o...

Someone hacked my acccount n deleted the videos. Is it recoverable

So someone gained access to my google account giving them access to nest. I pay nest to hold onto my data for 60 days but they had it deleted to hide their theft. How do I get my data back?

Nest Aware subscription paid for but not working.

Resolved! Legit email from Nest Store?

Got an email today purportedly from the 'Nest Store' saying in its heading, Your subscription payment didn’t go through. The message was again repeated in the body in the approximate color as were the subsequent underlined portions. Your subscription...

Recently I purchased a year long subscription for Nest Aware and although I've paid for it, none of

A month ago I purchased a year long subscription for Nest Aware and although I've paid for it, none of my devices are recording or storing data. Also I didn’t have any of the features.

Update this forum to better track important customer feedback/issues

Please update this community forum to better track issues that are important to customers.How do you even track anything if every post gets locked within 1 week?This is ridiculous.You are restricting and muting our feedback.

Cannot add new Payment Method for Nest Aware - 1st generation

Hello, I have a new Credit Card. But when I enter all the new Credit Card details in the NEST app (Android or via any web browser) and press 'SAVE' then just nothing happens. I log-in to https://store.nest.com/ and press 'Billing Info'. Then I click ...

Could I use the same Nest Aware Plus subscription for two homes in two different countries?

Hello I have one Nest Aware Plus subscription in my main home in the UK. And I have two Google Nest indoor cameras working with it. But, I have another home in North America. Could I install Google Nest indoor cameras in that house, and use the same ...

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Resolved! Nest Aware Price Jump

Problems With Google Doorbell Camera Face ID

Connecting a phone

Resolved! Does $60/year Nest Aware subscription cover both Nest cam and Nest doorbell?

Someone hacked my acccount n deleted the videos. Is it recoverable

Nest Aware subscription paid for but not working.

Resolved! Legit email from Nest Store?

Recently I purchased a year long subscription for Nest Aware and although I've paid for it, none of

Update this forum to better track important customer feedback/issues

Cannot add new Payment Method for Nest Aware - 1st generation

Could I use the same Nest Aware Plus subscription for two homes in two different countries?

2 homes on 1 Aware subscription?

doorbell memory

Nest aware subscription multiple cameras

Need help with refund issue

Upgrade to nest aware plus

Nest Aware paid but doesn't show up

Nest camera control

Saying im not the admin? But im the only one who l...

cancel nest aware

Duplicate subscription payment