Subscriptions and Services

Nest thermostat stopped working

I bought a nest thermostat from my local power company and it stopped working after two weeks. The power company said to put in a claim with Google. So I found the warranty claim page and submitted a claim. THREE TIMES!. After two weeks I got an emai...

Resolved! Trying to cancel Nest Aware Free Trial

I was started on this free trial and WANT TO CANCEL. It is taking up way too much bandwidth. This is the FREE TRIAL I NEED TO CANCEL. THERE IS NO SUBSCRIPTION AS I NEVER INTENDED TO SUBSCRIBE. IN FACT, I HAVE NO IDEA HOW THIS FREE TRIAL EVEN BEGAN.Th...

Credit card issue

I want to know if my credit card went thru for continued service?

SUBSCRIPTION CANCELED WITHOUT NOTICE - NEED TO SPEAK WITH REPRESENTATIVE!!!!!!!!

We are a retail business and have had a nest aware subscription for years!! Our credit card was hacked. Before I could update, Nest Aware canceled our services. I have saved videos of shoplifters and other important saved videos. I do not want to sta...

Nest Aware Paid but not working or attahched

Hello,I purchased the one-year subscription for Nest Award, but, it is not recognized that it was purchased. What do I do?

Camera turns off when doorbell is pushed

My camera turns off every time someone pushes the doorbell button works all the time except when the doorbell is pushed and then it turns off and comes back on after the person has already left I have a nest doorbell cam it's wired in and it only sta...

NestAware Camera 2-Part Verification

I have nine Nest cameras. When I get a notification by email that there was motion detected, I try to log on by computer to see what is happening. However, I'm not allowed to bring my phone into work. So sending me a 2-part verification code to my ph...

Resolved! No way to stop double billing for NEST

I am currently being billed for 1st generation NEST for the year and billed monthly for NEST Aware. My account is stuck in Migration since last September and I am unable to get in and cancel anything. I have reported this several times to Google Nest...

Resolved! Adding new Credit card

Need to add new credit and delete compromised credit card

Cannot add Nest aware to new home

We have had Nest Aware at our home and at our cottage for 4+ years. We purchased a home in Florida and added cameras and a new location, but cannot subscribe to nest aware. I have tried adding through the Nest app and through the google store. Help

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Nest thermostat stopped working

Resolved! Trying to cancel Nest Aware Free Trial

Credit card issue

SUBSCRIPTION CANCELED WITHOUT NOTICE - NEED TO SPEAK WITH REPRESENTATIVE!!!!!!!!

Nest Aware Paid but not working or attahched

Camera turns off when doorbell is pushed

NestAware Camera 2-Part Verification

Resolved! No way to stop double billing for NEST

Resolved! Adding new Credit card

Cannot add Nest aware to new home

I pay $20/month for Google Home Premium (Nest cams...

I cancelled my Nest doorbell subscription but yest...

Someone hacked my acccount n deleted the videos. I...

Setting up

Nest aware paid for but not working

Export report on Dog Barking

Nest information

Facial recognition

How to access 24/7 recording

Nest camera nest app not in app