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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 65327 Views
  • 186 replies
  • 57 kudos

Nest aware not covering all cameras

Having great difficulty in adding new cameras and also the premium nest aware subscription that I subscribe to, is not covering the rest of my cameras. Only one. Very disappointed that it isn’t just plug and play. I would have thought that you would ...

CMestate by • Community Member
  • 1052 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot set up Yale lock anymore

I’ve been having trouble getting my Yale lock to reconnect after changing my Wi-Fi. I’ve tried to factory reset several times, as well as, removing and adding my Connect device which seems to be working fine. Any ideas?

Nora2 by • Community Member
  • 1513 Views
  • 5 replies
  • 0 kudos

Portuguese support 2gen display

Allo one question.The google nest 2gen is already available for sale in Portugal so my question is.For when the portuguese language support for this device since the mobile android phones already has portuguese support.If you cannot add supoort in a ...

changing from monthly subscription to annual subscription

Hi When I first subscribed I saw the monthly and the option for annual subscription. I opted for monthly thinking I could upgrade it to an annual subscription later. But now I can't see how to. So I cancelled and hoped that it would offer me to renew...

Resolved! How do I make a complaint about the Nest Customer Support?

I had 3 Nest products purchased in May 2019 - 1 x doorbell, 2 x IQ outdoor cameras.One IQ camera failed In Feb 2022 and we were offered a refund as the device was no longer available. The refund came after 3 months.The doorbell failed in May 2022 and...

Rossmit by • Community Member
  • 2366 Views
  • 4 replies
  • 2 kudos

Nest cam & Nest aware in unsupported country (Czech Republic)

Hi,I just bought 3x nest cam in US. I live in Czech Republic i.e. unsupported country. And I have two questions regarding the functionality.1. if I bring the cameras from US to Czech will they work ? (I don't see a reason why not, I checked that some...

NestMan3 by • Community Member
  • 1850 Views
  • 4 replies
  • 1 kudos

Nest camera history gone

Yes, I do have Nest Aware Subscription. I’ve had the BASIC but since my history is completely gone, I just upgraded to Plus. Why is my history gone? Is there a way to getit? I have nothing prior to 11am this morning.

Viscern by • Community Member
  • 714 Views
  • 4 replies
  • 0 kudos

Can’t find my nest aware account

Hey! I have laid for a nest aware subscription but i can’t seem to access it. I can’t figure out if it got linked to a different account or what, BUT I’m laying for a subscription that I’m not able to utilize and I’m really frustrated.

Nicole4 by • Community Member
  • 755 Views
  • 4 replies
  • 1 kudos
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