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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 71763 Views
  • 186 replies
  • 57 kudos

Nest aware familiar faces not activating

Hi, I have 3 nest cams with nest aware subscription. Unfortunately familiar face detection does not work..gives a 1 on top which says people in Illinois can't use familiar faces, but I don't like in Illinois.Any help to resolve this is greatly apprec...

Tsiz by • Community Member
  • 1086 Views
  • 6 replies
  • 1 kudos

Google nest router

Googlenest router will not coñnect to the internet any infò welcome

Jonesy54 by • Community Member
  • 346 Views
  • 0 replies
  • 0 kudos

Subscription issues

I've been using Nest at least 8 years Recently I purchased a year long subscription for Nest Aware and although I've paid for it, none of my devices are recording/ storing data. Please advise. I checked with the bank and the money was deducted on Nov...

Mackiem by • Community Member
  • 732 Views
  • 4 replies
  • 0 kudos

Can’t sign in to nest app

I am using the nest app on an iPad that has the latest iOS update. I was signed in for months. But the app is asking me to sign in using my google account. When I try to log in using the same google account as before, it kicks me back to the welcome ...

Eda2 by • Community Member
  • 961 Views
  • 3 replies
  • 1 kudos

Google Home drops connection and will not reconnect to Nest camera

Yesterday I migrated one Nest camera to Google Home, prior to doing this the camera worked flawlessly and not once did it drop the connection. Now under Google Home it takes a long time to connect and then within a few minutes disconnects and then wi...

#

I’ve had a Yale lock and google nest for a year. Now they don’t work. I’ve gone to support and filled out questions 1 and 2 endless amounts of times it never lets me submit for contact options. How do I speak with a person?????

Katharine by • Community Member
  • 378 Views
  • 0 replies
  • 0 kudos

Can I add my dog to familiar faces library?

I was just wondering if I could add my dog to my familiar faces library for notifications of when he's on the front porch in case one of the kids let's him out by mistake. Thank you!

tristens by • Community Member
  • 1979 Views
  • 6 replies
  • 0 kudos
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