cancel
Showing results for 
Search instead for 
Did you mean: 
Subscriptions and Services

Blog Posts

No posts to display.

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest Hub Max doesn't do facial recognition

My Nest Hub Max doesn't do facial recognition!I'm subscribed to Nest Aware just to make that clear and my Nest Cam (indoor) and doorbell do record and do facial recognition (familiar faces). The Nest Hub Max says it's registered in an area where faci...

1000006949.png
Trausti by Community Member
  • 2564 Views
  • 9 replies
  • 1 kudos

Subscription

After my free trial ended my subscription was supposed to start and it hasn’t. It has been four days now and I still have no recordings longer than the minimum three hours.

Marto123 by Community Member
  • 3048 Views
  • 16 replies
  • 0 kudos

Google screws me yet again. Camera was damaged by lightning, now I have to upgrade to "new" Aware?

My outdoor camera was damaged by lightning. I purchased a replacement on ebay. I cannot add it to my old nest aware sub even though it currently has "no device" assigned to it after I removed the damaged camera.Chat told me to kick rocks, and buy the...

I don't recognize a $50 charge on a credit card

Every January I pay my annual subscription and I have 2 nest aware charges, but they are on another credit card. Recently, I was billed $50 from Nest and that credit card is not in my subscriptions and I do not know what this charge is? I am putting ...

Resolved! Where can I find an Invoice for my 1st Generation Nest Aware Subscription (not migrated to Google)

I have been charged for my 1st Generation Nest Aware subscription and I would like a copy of my invoice. I have managed, after a very frustrating time of reading threads, to get to my account where I can cancel my subscription or change my payment me...

Salro by Community Member
  • 6340 Views
  • 8 replies
  • 2 kudos

Credit card

Can't get google home to accept my credit card, I get 2 errors 1 card not is supported on this platform 2 ( mostly) ask me to update my card info So HELP PLEASE!

Resolved! Migrated Nest to Google, but get message"Migration currently in progress. Please try again later"

Had Nest for years. Added a second camera and wanted the new Nest Aware subscription. Migrated from nest to google. Received a message it was complete. When I try to upgrade to nest aware I get a message "Migration currently in progress. Please try a...

davidleo by Community Member
  • 2249 Views
  • 3 replies
  • 0 kudos
to vote