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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Bronze
  • 4465 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 153682 Views
  • 243 replies
  • 11 kudos

I have 2 Nest Protects that do not show a green power light

I just purchased a home that has 6 Nest Protects. The previous owner told me nothing about them and probably did not even remove them from his account. I just want them to function as detectors for now. 4 of them have a small green power light on. Th...

Kushyomon by • Community Member
  • 3494 Views
  • 7 replies
  • 0 kudos

Need 120v AC connector for Nest Protect

Construction crew demoed my old smoke detector brackets along with the 120v AC Nest Protect connectors. Where can I buy replacements!? Thanks!

uclamutt by • Community Member
  • 2040 Views
  • 5 replies
  • 0 kudos

Log into Nest Protect Smoke Detectors via USB

I have two Nest Protect Smoke Detectors I am trying to log into to obtain the network name and entry keys as the labels have been damaged and can't use the QR code, nor can I read the entry keys etc...How do I go about connecting to the Nest Protect?...

Nest smoke alarm notifications

I’ve just finished setting up my Google nest smoke alarms and I’m wondering how I add my wife’s phone number so that if we get an alarm notification she is notified on her phone just like me. I’m sure this is something simple but I am unable to find ...

Leonardp59 by • Community Member
  • 1420 Views
  • 3 replies
  • 0 kudos

Nest Protect will not connect to Verizon Fios G3100 router

I recently upgraded my router and my Nest Protect (3) will no longer connect. My nest thermostats connect fine. I have tried restoring the smoke detectors to factory condition. I have tried disabling the 5 ghz networks. I have rebooted the router. My...

emageill by • Community Member
  • 3032 Views
  • 8 replies
  • 0 kudos

Nest Protect Error code P016

I own a 3 Nest Protect and few days ago, all 3 of went offline. I have tried rebooting the router, resetting the Nest, removed all of them from the app however keep encountering error P016(4060) "The app is having trouble connecting to the assisting ...

ngandhi86 by • Community Member
  • 1459 Views
  • 6 replies
  • 0 kudos

Google Nest Doorbell

I have 2 google nests for both doors and I had to leave the installation plates and screws for both of them, could you please send me 2 installation assemblies? I tried to purchase them first but I couldn’t ever find them? Please let me know name and...

Reannon by • Community Member
  • 1350 Views
  • 5 replies
  • 0 kudos

Nest Protect no wifi connection.

I have the Nest Protect, 2 of them and discovered they were not connected to the Wifi. After I replaced the router that is when I discovered they lost the connection. I hit the button on the device and it says " Checking the Wifi..." then a blue ligh...

James17 by • Community Member
  • 2243 Views
  • 8 replies
  • 1 kudos
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