Google Nest Community

Can’t set up without QR code - QR code damaged

My Protect’s QR code was damaged while installing. When I try the option to set up without a QR code I get to the point where I connect to the nest Wi-Fi network but it doesn’t appear in my network list. I have reset the protect, restarted my phone. ...

Speak to a person

Cant get my protect to connect to max hub or app

Someone please help me. I can NOT get my protect to connect. It just keeps saying trying to connect to max hub.

5 Nest Protects report as “Offline”

I have 5 Nest Protect devices that went offline 3 days ago. They are connected to WiFi. I reset the WiFi settings on the Protects, and they are still locally connected and pingable. But they all still show “Offline” in the app. I also have a Nest The...

Replacement wall plate for Nest protect

Looking for a replacement wall plate mount. Mine was broken in a move and can’t find anywhere that sells just the wall plate mount. TIA.

Nest Protect Wire needed for power connection.

I am missing the nest protect wire. Where can I obtain one?

Burning hot batteries at 4am in one of the Best protect

It's looks like it's a common issue, but I haven't seen a clear solution from Goggle. I am afraid to connect the sensor back, as, if I am not home it could have catch fire.Without any previous notification from the app, the sensor started chirping at...

sound check at 11:23 pm!

I have it set to midday, but it did the sound check at 11:23 pm. Perhaps someone at google can google the meaning of midday?Suggestions?

Nest brandmelders

Geachte lezer,Vanmorgen is mijn wifi netwerk uitgevallen en aangepast. Nu zie ik mijn zes nest brandmelders niet meer in de app?Betekend dit dat ik alle melders weer een voor een aan moeten melden in de app?Met vriendelijke groet.