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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 112471 Views
  • 243 replies
  • 8 kudos

Haven't heard from support

Hi, I filled out the form that @zoeuvre said to do about Heads up not working for me and another user (Ozi). Zoe said that we would be contacted soon and it's been a while. Can someone please get back to us?

Apollo606 by Community Member
  • 2456 Views
  • 7 replies
  • 0 kudos

Expiration on Nest Protect

I’m based in the UK. Please advise on the expiration of the Nest Protect Gen 2 on the box, as I’d like to order some. Also, if I decide to give them as gifts to someone living in Singapore, will there be any problem using the Nest Protect there? Than...

rolypris by Community Member
  • 1039 Views
  • 4 replies
  • 0 kudos

Does Sound Check get entered in the History?

I installed my 7 new Nest Protect Gen 2 units in my house a couple of days ago and ran a test that came back A-OK. In the middle of the night, I was awoken by a pair of chirps from the unit in my bedroom, but there was no colored light and no notific...

StC by Community Member
  • 838 Views
  • 3 replies
  • 0 kudos

Nest protect claims its offline but Wifi connection is okay

Hello all,I'm currently experiencing issues with 3 of my Nest Protect Gen2 devices. I'm using 7 Nest Protect Gen2 devices in my home but only 3 of them report that they are offline. Offline means, they show yellow light and when I press the Protect b...

homartens by Community Member
  • 929 Views
  • 3 replies
  • 0 kudos

Wiring Harness Replacement

Does anybody know where I can get a replacement wiring harness. My contractor lost it during a home remodel and I have not been successful in finding a replacement. Google customer service was no help as the unit is 5 years old and out of warranty. T...

JoeCross by Community Member
  • 763 Views
  • 4 replies
  • 0 kudos

Can't connect after changing modem and password.

I have 3 smoke detectors. I changed modem and router. I go to Settings but nothing says DEVICE OPTIONS. The app's instructions don't reflect what I'ms seeing. Now what do I do to change my modem and password settings?

Ragusea by Community Member
  • 1540 Views
  • 9 replies
  • 0 kudos

Nest Protects & Unifi

Hello all,We have had 5 nest protects for about 3 years now. Recently 1 of them was showing offline, so wanted to reset it. During that process it refused to reconnect, so assumed it was faulty.Fast forward to a few days ago, took all 5 down, they're...

coupeman by Community Member
  • 1032 Views
  • 3 replies
  • 0 kudos
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