Saying Goodbye to Nest Protect Read more
Forum Posts
Troubleshoot setup: Nest Protect
Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...
Updates on Nest Protect and pending Scottish legislation changes
Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
alarm won’t turn off!!!
I just moved in to a place that has the nest guard installed. I’ve been trying to set it up, and holding 2 won’t take me back to factory reset. Now the alarm went off and won’t stop!! I’m desperate here!
Nest Protect not sending notifications on iOS
My Nest Protect has not sent notifications during two recent smoke events that occurred due to cooking mishaps. The alarm sounded in the house, but no notice was sent to my phone. I get Push Notifications from Nest regarding monthly Sound Checks, and...
Nest protect won’t connect to wifi - just says “hi”
My nest protect is offline and won’t connect to wifi. I replaced batteries and reset the unit. When I press and hold the button now it just says “hi”
Chirping even after new batteries
My Nest smoke detector is 5 years old but it’s supposed to be good for 10 years. It has started chirping occasionally. The batteries checked out as still good but I replaced them anyway. The chirping continues. Even when I remove the unit from the ce...
Nest protect yellow light flashing only at night in dark when after turning off light.
Hello I bought a house full of nest protects back in 2020 and I have noticed lately at night in one of the bedrooms when you turn off the lights in the room the detector will pulse or flash the yellow ring for about 5 seconds and then go away. I chec...
Nest protect sensor failure hundreds of times a day
If you're able to see this clearly you can note that it fails in recovers hundreds of times a day and never throws a major error through the app... Any thoughts?BTW, it has done this since new.Thx!
Batteries short lifetime
Since getting this product in 2020, we are replacing the batteries in our 6 detectors every 3-6 despite using the recommended batteries which are supposed to be good for 5 years. Doing do is extremely costly and a hassle for a product of this caliber...
Nest Protect disconnecting
For apparently no reason (nothing has changed) my 2 Nest protects go offline and, despite following all the Google troubleshooting of removing them, restoring to factory settings, rebooting router, etc, they come back for a while, and then go offline...
Nest protect wall plate?
Hi! Our wall plate was damaged and lost in our renovation. Is there anywhere I can purchase a new wall plate for my best protect to attach to? Thank you!
Nest Protect Damaged QR Code and 6digit PIN
So a portion of the QR code and the 6 digit ID pin have been damaged by the base plate of my Nest Protect.... I have no way to reconnect to my network....Can iIuse the serial number to get PIn?
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