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Nest Protect

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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 26358 Views
  • 208 replies
  • 5 kudos

Resolved! Nest Protect batteries burning hot & Nest support experience

About 3 weeks ago I was woken up in the middle of the night by a beeping sound, and after several minutes of investigation turned out to be a Nest Protect. When the Nest Protect was removed from the ceiling, it emitted a sort of burning electronics s...

IMG_0030.jpg IMG_0030_Thermal.jpg
RobinS by Community Member
  • 596 Views
  • 3 replies
  • 0 kudos

Nest Protect Battery Type (Energizer Lithium discontinued)

Hi,The manual states Nest Protect must use Energizer Ultimate Lithium AA batteries, but these have been discontinued. I could not find any at my local Home Depot and etc. Any remaining stock is heavily marked up on Amazon etc, if available at all.Reg...

yatyesam by Community Member
  • 1269 Views
  • 8 replies
  • 0 kudos

Cannot connect Protect to wifi

I got a new router and my 2 protects won't connect. I deleted them from my app and they will not connect even through new setup. My Thermostat connects fine.

none1 by Community Member
  • 680 Views
  • 8 replies
  • 0 kudos

Nest protect wiring

So I recently moved and forget to bring the wiring needed to hardwire the nest protect. Where can I purchase the wiring needed to get the units hardwired again? Thank you!

DH1234 by Community Member
  • 611 Views
  • 5 replies
  • 0 kudos

Nest Protect Backplate

where can I purchase a backplate for a 2nd generation wired Protect. So home renovation went a little to far. The plate was destroyed and I cannot seem to find a replacement. Please help.

Tmyers367 by Community Member
  • 801 Views
  • 7 replies
  • 0 kudos

Mounting bracket too small on battery version of nest protect

I am mounting the battery powered version of Nest Protect Gen 2 and the mounting plate does not line up with the screw holes I have. I believe the wired version has a mounting bracket that would work. How can I get a new mounting bracket?

zain by Community Member
  • 351 Views
  • 4 replies
  • 0 kudos

Need to set up Nest protect without 6-digit code or QR code.

Please help if possible! I just got my Nest Protect 2nd generation back from my son and the plastic battery cover is missing. The device was malfunctioning but I fixed it (that's another story). Anyway, I'd like to test it for a few days in my house ...

suzygs by Community Member
  • 4146 Views
  • 4 replies
  • 0 kudos