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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 8285 Views
  • 0 replies
  • 6 kudos

Is this compatible (t wires?)

Attached is a picture of my current thermostat wiring. I have every wire compatible accounted for other than the far left 2 "t" wires. What do I do with them if they are compatible? 

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onysablet by Community Member
  • 840 Views
  • 9 replies
  • 0 kudos

Resolved! Nest thermostat max unit per home possible to increase?

We are nest product installer company here in Dubai. I have quick question from nest expert. About total number of nest thermostat per user/home that is max 18 we can setup. But we do have some client they have bigger villas / office with 30 plus uni...

Forgot pin

I lock my thermostat due to my grandson messing with the equipment and now I can’t remember the 4 digit pin. How can I get the PIN numbers or how can I reset the pin without the original pin number

Learning thermostat goes into charging

My thermostat constantly turns off and flashes it's red light for charging. I charged it via USB the other day and it worked for a short time but it's back to doing it again. I've checked the wiring (3 wire), and measured the power at the plate at 27...

Bwdelano by Community Member
  • 744 Views
  • 7 replies
  • 0 kudos

Constant Temperature

If I want to keep a constant temperature for heating and cooling, can I do this via the Nest app?

C Wire Error

Hi,My cooling system has been working fine and suddenly I am getting an error message (N261). Is this a true HVAC system error that needs an HVAC tech or is there a communication error with the Nest thermostat itself that can be fixed? Thanks

Kminga1 by Community Member
  • 472 Views
  • 3 replies
  • 0 kudos

Nest goes to Eco mode too quickly

We're both retired and one of us is disabled. So we don't walk by the Thermostat very often. So thermostat goes into Eco mode way to quickly based on our level of inactivity. I don't want to disable Eco mode. I just want it to wait about 90 minutes, ...

kluekens by Community Member
  • 398 Views
  • 3 replies
  • 1 kudos

Nest Thermostat

Installed Google Home App and followed all the guidelines. Thermostat says continue setup in Google Home App not sure why!

chucknliz by Community Member
  • 292 Views
  • 3 replies
  • 0 kudos
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