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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Resolved! Wiring Compatibility

On my HVAC system I have a single red wire coming in and on my old thermostat it goes in to the Rh terminal. There is a jumper between the Rh terminal and the Rc terminal. Since I only have one red wire coming in from my system I am assuming I don't ...


Nest thermostat on even though it's away

My Nest home app says away, but my thermostat is still on and heating my home burning money. I tried using Google presence in the nest protect smoke detectors but I turned all of that off because it wasn't turning the system on or off or controlling ...

Bacon by Community Member
  • 4 replies
  • 0 kudos


Wondering if this setup is compatible with any of the nest devices. Thank you.


Hot water

I just reset my thermostat as it was heating in the middle of the day when kit was not programmed to do so. Reset it. Now the hot water drop is not showing (is missing)I did set it up as hot water on/off

Compatability or wiring issue?

I asked this question in another thread withought realizing it was inappropriate conduct in this forum. My bad. I'm trying to determine if I have a compatibility issue or if the wiring is incorrect and hoping someone has a helpful solution. Installed...

CDalton by Community Member
  • 4 replies
  • 0 kudos

Nest Fan Control

Is there a way to run the fan manually permanently? It seems like there's only the timer options. The longest I saw was 12 hours

ilios by Community Member
  • 3 replies
  • 0 kudos

Wiring compatibility heat pump with electric backup

Problem installing NEST thermostat not sure the model number as nothing is labeled with a model number (ser 17221J3DB1MPC9).I ran through the compatibility checker before buying but while installing the install programs says not compatible. I have ba...

troxel by Community Member
  • 5 replies
  • 0 kudos

Heat link unresponsive

Hi, we had a power cut today, and our Heat Link is now dead (no lights). Ive tried holding down the Heat Link button for 20 seconds or so, no response. Thermostat has an H71 code. Any suggestions please? Many thanks

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