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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 748 Views
  • 9 replies
  • 1 kudos

Youtube Music app no difference in Google TV?

I just got a chromecast with Google TV (4K). It works fine except some minor issue. One of them is that I don't see any difference on the YouTube Music app when compare to the YouTube app.On my android phone, since I am using the YouTube Premium subs...

yipchunyu by • Community Member
  • 1507 Views
  • 3 replies
  • 0 kudos

casting stops when i turn off the screen of the phone

Casting ends after one minute when casting from phone to youtube app when phone sleeps (turning off screen). there was no issue last week (no setting was changed) but currently it disconnects from youtube app and stop casting after one minute when i ...

okano by • Community Member
  • 13106 Views
  • 27 replies
  • 7 kudos

Connect chrome cast

I’ve got a new phone , do I have to buy chrome cast again 

Hazel9171 by • Community Member
  • 402 Views
  • 1 replies
  • 0 kudos

Chromecast Remote Overhearing (G9N9N) 4th Gen

Hi, all of a sudden, my Chromecast remote (G9N9N) is overheating and not working. I have not dropped it or spilt water on it.What can be done about this?

marcuskmt by • Community Member
  • 706 Views
  • 3 replies
  • 0 kudos

Remote wont respond, no input and no lights

Hello, I just purchased a Chromecast with Google TV HD. I got it set up and everything was running fine remote included, then the next day I tried to use the remote and got no response from it at all, button presses do nothing, the light doesn't come...

Jojj351 by • Community Member
  • 438 Views
  • 1 replies
  • 0 kudos

External storage (USB drive).

I installed a hub and a micro SSD card (USB drive) on the Chromecast TV, but I can't move the data to the USB drive. I use a Digital Signage application (Yodeck). I was able to install the application on the USB drive, but I can't move the media (vid...

Zrttn by • Community Member
  • 856 Views
  • 5 replies
  • 0 kudos

One home, two families

I recently moved back home for a while and obviously brought my chromecast. I was just wondering if there's a way to remove a device from the same house and internet connection, so it wont even be available to select to cast to. I realize it's not a ...

Google home can't find Chromecast on network

Recently upgraded my network to Nest pro router. I had to migrate the network to a new Google home account. Now my Chromecast won't show up to cast to. I factory reset the Chromecast hoping reconnecting to the new network and adding it to new home wo...

Douglc76 by • Community Member
  • 426 Views
  • 1 replies
  • 0 kudos

Volume bar stuck on screen

Hello, The volume bar on my chromecast with Google tv HD is permanently on the screen. I've tried re installing it, I've tried re setting it, I've plugged it into a different hdmi port and I took it home to plug into a different tv - nothing has work...

JEG7442 by • Community Member
  • 1023 Views
  • 1 replies
  • 0 kudos

Resolved! Chromecast TV 4k won't show up in Google home

Hi This is my 2nd Chromecast TV device. The first one was setup a year ago and works perfect. This one seems to be having problems with my Google home. It won't appear in the Google home. It does appear when casting YouTube. When setting up the devic...

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